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Your IT Essentials

If a new student, please take 2 minutes to watch the video above as it quickly walks you through your new digital environment!

Whether a student or member of staff at the University of Wolverhampton, you will use the same essential IT systems and services for teaching, learning or supporting the University's core business.

If you are looking for your timetable, log into http://my.wlv.ac.uk with your University email address and password and when it is ready, if will be behind the blue 'Calendar' button.

MICROSOFT 365

You will be keen to get to know Microsoft 365 for your email, file creation storage/sharing and collaborating via chat and video. You can also add the suite of MS 365 applications to your own devices, using your University account, for free. You do not need to purchase MS 365 for your studies!

CANVAS (Virtual Learning Environment or VLE)

Canvas is the University's Virtual Learning Environment or VLE, you can find out more about how to use this by visiting Canvas or if a new student you may have been using it as part of your welcome to the University.

myWLV

This is where you can find your timetable. Log into http://my.wlv.ac.uk with your University email and password, and your timetable is behind the blue button called'Calendar'.

MICROSOFT TEAMS

Is one of the applications you get with your Microsoft 365 account and is used for video and chat. You can use the web version (open up a browser, go to https://office.com and sign in with your University email address and password) or you can install the application to your device (like Word and OneDrive). 

Your teachers will use Teams to invite you to video sessions or meetings online. Once signed into MS 365, you will be able to access these meetings from the invitation in your email. 

SOFTWARE

Software is available to students and staff on and off campus, and on your own or a Universiy PC/laptop. We have a Software Catalogue that lists all applications A-Z, giving a brief description of what it does as well as how to get it and on what device. 

ANTI-VIRUS SOFTWARE

If you have a Windows 10 laptop, it comes installed with ant-virus software called Windows Defender. Please do check that it is set to automatically update!

WIFI

When on campus you will want to get all your devices connected to the University wifi. You may have been using the guest network 'wolfradiolan' temporarily, but we really recommend moving all your devices over to eduroam, once you have your University IT account and password set up. With eduroam you can connect as many devices as you like and use it at other universities and places like hospitals/museums, all around the world!

KEEPING YOUR PERSONAL AND UNIVERSITY DATA SAFE ONLINE

Keeping your cyber belongings safe online is a key essential and this starts with setting and maintaining a strong password. We also want you to be able spot fraudulent emails or websites (Phishing).

PRINT, SCAN, COPY

We are all printing less as we thoroughly embrace all things digital for teaching and learning, but you can print if you need to! We have 'multi-functional devices' across all campuses where you can print, copy and scan.

SUPPORT

And finally, support is always available from the IT Service Desk...you can email us using itsupport@wlv.ac.uk or use the self service portal to raise a request for help.