"The Digital University: inspiring student, staff and academic success with digital solutions and services."

Digital Services are a key enabler to the success of the University strategy, supporting teaching and learning with systems and services, that make up the Digital University. We are a skilled and experienced team led by the Director Ben Barry. Our eight departments are:

  • DIGITAL TRANSFORMATION - using digital technologies to create and transform our services, specifically workflows, business processes and digital confidence.
  • DIGITAL OPERATIONS - delivering and continually improving our services and customer support, performance reporting and service management maturity.
  • DIGITAL ARCHITECTURE - delivering a clear, unified and strategic architure plan.
  • DATA MANAGEMENT & INTEGRATIONS - data strategy and support for key University projects on data quality and management information.
  • INFORMATION SECURITYensuring information security is a “golden thread” through everything we do. Working towards Cyber Essentials +. 
  • DIGITAL PROGRAMME - the Programme Management Office delivers the strategic digital projects and their governance. 
  • BUSINESS AND SUPPLIER PARTNERSHIPS - managing the relationships with our University stakeholders, as well as our external partners. 
  • COMMUNICATIONS AND ENGAGEMENT - delivering operational, strategic, service and project communications to the University community and external partners. 

Please take a look at our Digital Strategy 2025 (this is a PDF).

Our organisational structure is designed to support the delivery of the Digital Strategy 2025.

Meet the leadership team:

Headshot of Ben Barry

 BEN BARRY

DIRECTOR OF DIGITAL SERVICES

Headshot of Nici Cooper

 NICI COOPER

DEPUTY DIRECTOR DIGITAL TRANSFORMATION

Headshot of Mat Flower

 MAT FLOWER

ASSISTANT DIRECTOR DIGITAL ARCHITECTURE

 SHARON D MCKOY

ASSISTANT DIRECTOR DIGITAL OPERATIONS

 GARETH KIRK

ASSISTANT DIRECTOR DIGITAL PROGRAMME

Headshot of Stephen Hill

STEPHEN HILL

HEAD OF INFORMATION SECURITY

Image of Cath Soden

CATH SODEN

HEAD OF DATA MANAGEMENT AND INTEGRATIONS

Image of Bally Shoker

 BALLY SHOKER

HEAD OF BUSINESS AND SUPPLIER PARTNERSHIPS

Headshot of Andrea Pumford

 ANDREA PUMFORD

HEAD OF BUSINESS SUPPORT

Headshot of Emma Barwell

 EMMA BARWELL

HEAD OF COMMUNICATION AND ENGAGEMENT