Graduate Services Privacy Notice


Who we are

The University of Wolverhampton (‘The University’, ‘we’ or ‘us’) are a ‘Data Controller’, as defined by the Data Protection Act 2018 and are responsible for, and control the processing of your Personal Data. You can contact us at email, University of Wolverhampton, Wulfruna Street, Wolverhampton WV1 1LY. Tel. 01902 32 1000. Our Data Protection Officer can be contacted at


How We Use Your Data

The University of Wolverhampton will collect and processes your Personal Data in order to provide you with verification documents including transcripts, letters and certificates


Information We Collect

The vast majority of information that we process about you will be provided by you. This will typically be via our website or collected by email.

Information provided by you will include details such as your full name (including former name or alias), gender, date of birth and contact details, such as address, email address and telephone number.  We will also collect copies of documents that confirm your identity such as passport, driving licence, recent bill or bank statements.

The lawful basis we rely on for processing this information is that we have a legal obligation to collect this in order to verify your identity before information regarding your study is provided to you  


Who We Share Your Personal Data With –

We do not share the data we collect with any other third party. However, as part of the process of applying for verification documents you will also provide information to WPM Education who own our online store.

We may also share personal details with organisations with enforcement powers such as HMRC or the Police. However, we will only do so if this is required to comply with our legal obligation to disclose information to these bodies.

We will only share the minimum amount of personal data with any of the above and will always do so in accordance with the law.



Your data is retained for 2 years, and copies of documents provided (eg passport, driving licence) are deleted once they have been checked against our records.


Your Rights

As an individual, you have a number of rights available to you. In this instance, the following rights are available to you:

  1. The right to be informed (automatic right and is carried out by way of this privacy notice)
  2. The right of access
  3. The right to rectification
  4. The right to restrict processing
  5. The right to object


To find out more about how you may exercise those rights, for example, The Right of Subject Access: obtaining a copy of your information which we may hold,  or the Right to Rectification: correcting any mistakes or completing the information we hold about you, please see our Data Protection web pages available here or the ICO website for more information.


How to Complain

If you have any queries, concerns or believe that your Personal Data is being handled in a manner which is contrary to statutory requirements, you may wish to contact the University of Wolverhampton’s Data Protection Officer via or complain to the ICO via


Changes to Privacy Notice

We regularly review our privacy notice and will review it at least annually. This privacy notice was last updated on 13th April 2022