Frequently Asked Questions
This will be reflected on myWLV within 24 hours. If this does not occur please contact your Faculty Student Services.
Assessments are categorised by type. These categories are taken from the assessment types in your module guide, on e:Vision, e.g portfolio, examination, coursework.
Check e:Vision to ensure you are correctly registered on the module, and the assessment deadlines are listed. For further support contact Registry.
This tile will also show any tasks you entered into your office 365 calendar.
- If any of your assessment dealines are incorrect or missing, please contact Registry
- For any other problems please contact the ITS Service Desk
Contacting the ITS Service Desk
The Service Desk contact details and opening times are:
Service Desk Phone Number: ext. 2000 internally, or (01902) 32 2000 externally.
Log your fault or request via email: email@example.com
Your fault or request will be logged automatically and you will receive an automated email which includes your reference number. Please ensure that you include your username and an outline of your request you are making or the fault you are reporting.
Term-time Opening Hours: Monday – Friday, 8:00am – 7:00pm
Vacation Opening Hours: Monday – Friday, 8:00am – 5:00pm