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Frequently Asked Questions

If there is no tutor displayed please contact Registry for further support

As part of the commitment to continually developing myWLV, we are looking at delivering more information through this area in the near future.

Contact Us

  • If any of your tutor is incorrect or missing, please contact Registry
  • For any other problems please contact the ITS Service Desk

Contacting Faculty Student Services

You can either contact your Faculty Student Services, or log a call directly using the E:vision helpdesk.

Contacting the ITS Service Desk

The Service Desk contact details and opening times are:

Service Desk Phone Number: ext. 2000 internally, or (01902) 32 2000 externally.

Log your fault or request via email: 

Your fault or request will be logged automatically and you will receive an automated email which includes your reference number.  Please ensure that you include your username and an outline of your request you are making or the fault you are reporting. 

Term-time Opening Hours: Monday – Friday, 8:00am – 7:00pm

Vacation Opening Hours: Monday – Friday, 8:00am – 5:00pm