Support for you
You may find that life at university challenges you in unexpected ways, especially if you're balancing your studies with work and home commitments. If you feel stressed or anxious, you can find support at the University of Wolverhampton.
Our Mental Health and Wellbeing team can help you access support for various personal difficulties. They provide free and confidential advice covering a range of topics, including anxiety, confidence and depression, homesickness and dealing with suicidal thoughts. They provide support for eating disorders, cultural and identity issues, as well as coping with trauma, loss and grief. Students can also access guidance for developing positive work, life and study balance.
Read the Student Agreement for more information on our service, including how we operate and store your information.
If you need immediate help, please visit our I need help now webpage.
Get in touch with the Mental Health and Wellbeing Team
The Drop-in gives you a chance to have a quick 20 minute chat with a Mental Health and Wellbeing Practitioner. During this time we can help you come up with an ongoing plan.
Our Mental Health Drop-in is now available in person or virtually Monday - Friday between 12.00pm to 2.00pm.
If there are no available slots, please let us know by contacting us through MHWenquiries@wlv.ac.uk please could you include your student number in any correspondence to us.
If you are experiencing distress and feel that you require some additional support, please visit the I need help now webpage for further information. Please do not forget the importance of talking to someone you trust. Let family or friends know what's going on for you. They may be able to offer support and help keep you safe.
Book a Drop In Session
Access the support you need
If you are a student who is concerned that you might harm yourself, you need to contact an emergency or crisis support service. Please visit the I need help now webpage for further information.
The team has different specialist practitioners.
Meeting with one of our mental health practitioners is about making a positive choice to get help from someone who is not involved in any aspect of your life. It offers you the chance to focus on and understand your difficulties.
We will listen and offer support and understanding while simultaneously accepting your values, attitudes and lifestyle in a non-judgmental way.
Our one-to-one work with you is confidential except in rare circumstances – for example, when someone may be in serious danger. In these rare instances, we will seek to discuss any potential sharing of confidential information with you in advance (see our Student Agreement for more information).
If you are allocated an appointment, our focus will be on developing your strengths, skills and resources to cope. We help you to find the answers.
We offer a wide range of wellbeing events throughout the academic year for students to join, including our regular Wellbeing Day and Let's Talk sessions. Please take a look at the Wellbeing Champions webpages for the latest activity, and keep an eye on the student news and events page for more student news.
We provide a wide range of mental health-related self-help resources for our students, including leaflets, apps and our WLV Student Life Connect online service.
Find out more below.
When supporting a student in distress, we operate a three-level response model:
- Supported signposting: This is the appropriate course of action in most cases.
- Seek advice: When a student is unable or unwilling to register with the Mental Health & Wellbeing team, but you still consider they need specialist support.
- Imminent harm/emergency: When a student is at imminent risk of harming themselves – for example, stating that they have a plan to take their own life – or posing a serious threat to another person.
Read more on our Responding to a student is distress webpage.
It is important to remember that your job, as the staff member who is aware of the student’s distress, is to determine which of the three levels is most appropriate and follow the guidelines for that level.
In the vast majority of cases, level 1 is the appropriate response. The other two levels are there to cover more complex, more infrequent situations. Level 2 is for complex issues that may have some urgency but are not emergencies. Level 3 is for emergencies, which many staff may never encounter with a student.
If you are worried about a friend or family member, for example, your son or daughter, who is studying with us at the University, please encourage them to seek help and share with them this friendly link to our website: www.wlv.ac.uk/mhw
Go to our Advice for a concerned parent, carer or friend webpage for further information.
Self-help can be a good starting point if something is troubling you and you aren't sure if you feel ready to talk to someone at the moment. It allows you to tackle problems like stress, anxiety and depression in your own time and at a pace that suits you.
Do you need immediate help?
Head 4 Health is a PLPFA (Premier League & Professional Footballers Association) funded project with additional funding from City of Wolverhampton Council.
The project aims to improve mental and physical wellbeing in adult males and females over the age of 18.
To find out more visit the Head4Health webpage
We help people through one of the most painful times in life – with bereavement support, information and campaigning.
To find out more visit the Cruse bereavement webpage.
You can call us for free on 0808 808 1677.
We offer information, advice, guidance and casework in 11 key areas:
Benefits, Employment, Debt and Money, Consumer, Relationships, Housing, Law and Rights, Discrimination, Tax, Healthcare, and Education.
We recognise that one problem can sometimes be the result of another so, rather than addressing a single issue at a time we look at a client’s whole situation. This way, other potential problems can be identified early which prevents them getting worse. If the situation has already escalated to crisis, then we are responsive and can utilise our robust network of connections to support or negotiate solutions.
For more information visit their Citizens Advice Dudley and Wolverhampton webpages.
Our national Helpline exists to encourage and empower people to get help quickly, because we know the sooner someone starts treatment, the greater their chance of recovery. People can contact us online or by phone 365 days a year. We listen to them, help them to understand the illness, and support them to take positive steps towards recovery. We also support family and friends, equipping them with essential skills and advice, so they can help their loved ones recover whilst also looking after their own mental health.
For more information visit the BEAT webpages.
Rather than a one-size-fits-all approach, our Pathway accommodation services give people the maximum independence possible and puts them in control of their support, focusing on moving away from homelessness to a stable, longer-term home.
Call us on 0118 3042077 or Freephone 0800 107 6753
Drop in to our Wolverhampton Navigator at 43 School Street, Wolverhampton WV1 4LR
Mon to Fri: 9am-5pm
Thurs to Sat: 5pm-8pm.
For more information visit the P3 webpages.
Wolverhampton Substance Misuse Service
If you are concerned about your drinking or drug use call us on 0300 200 2400, we can support you. We offer:
- expert, friendly advice and support
- one-to-one and group sessions
- vaccinations and testing for blood-borne viruses
- a needle exchange scheme
- help with reducing your drinking or drug use or stopping completely
- support for families and friends
- signposting to other agencies including housing, education and employment support services
Contact form: https://www.recoverynearyou.org.uk/contact-us/
- Domestic Violence and Abuse services
- Forced Marriage & Honour-based Violence
- Rape & Sexual Violence Services
- Children's Services
- Women's Justice Services
- Modern Slavery
- Stalking & Harassment
Please call to ask for advice or access any of our support services. This line is staffed from 9am to 5pm Monday to Friday.
0121 553 0090
24 hour helpline
If you need advice or are seeking a refuge place outside of office hours, call this number. If you are in immediate danger please call the police on 999.
0121 552 6448
Text or WhatsApp
This line operates between 9am-9pm weekdays. Any texts or WhatsApp messages received outside of these times will be responded to in normal working hours.
07384 466 181