Dealing with Messages identified as Spam
The University operates a Spam Identification Service which analyses received messages and detects much of the unsolicited email coming in to the University.
Any emails identified as spam are ‘quarantined’ and listed in a Spam Report email that is sent to you a maximum of four times a day. The subject of the email reads iCritical Spam Report followed by the date/time.
If you want any of these messages delivered to your Inbox, simply select Release this mail next to them to release them from quarantine.
Each Spam Report email lists messages received since the last report was sent to you.
Emails identified as spam are kept in quarantine for sixty days and then deleted.
See how the new Spam Report email looks and how to Preview your emails in quarantine.