Windows 11 upgrade drop-ins

City campus

Support for MU102 is ending from the 29/08/2025.

MU102 is currently being upgraded for teaching and so our drop-in area has changed.

If you don't have access to the necessary resources (wired network connection, power supply, etc...) to carry out the Windows 11 upgrade yourself, or perhaps you're still not feeling confident even after reading through the upgrade guide, then you can bring your device to the Windows 11 upgrade drop-in area located in MX112a.

This area will provide all the necessary equipment for you to carry out the Windows 11 upgrade, and we will also have staff on hand to assist you with this upgrade. Note: this area will only be manned during specific times. To see when MX112a is manned by Digital Services staff, please add the W11 - MX112a calendar to your Outlook calendar.

Walsall campus

We currently do not have drop-in support available for Walsall, however support will be made available prior to the start of term.

For urgent support regarding W11 at Walsall, please contact the Service Desk via x2000 or via our Support Portal (link will open in new window).