Two students looking at a laptop

Apprentice learners

Find out more about support for your apprentice course.

Get In touch

You can speak with a friendly designated accessibility, disability & inclusion adviser about support. Our advisers understand how degree apprentices operate , how barriers may present and importantly has a wealth of experience in navigating and overcoming them so our apprentice learners can thrive.

Email: ALNapprentices@wlv.ac.uk

Make an appointment using the Booking link

or visit us at the Student Life service desk, based at City Campus, MD, Ambika Paul Building. Monday - Friday, 10am - 4pm. We are next door to the Harrison Learning centre, sharing a space with the ASK@WLV team.

We look forward to meeting you. 

Support Guide for Apprentice Learners

Download a Apprentice support guide.

Further Support Information

Find more information on support here.

Access to work is a government scheme that support individuals in their work place that have a physical or mental health condition or disability. 

You can find out more about Access to work here.

Telephone: 0800 121 7479

Textphone: 0800 121 7579
Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 121 7479

This free service supports apprentices who are feeling low, upset and struggling to keep up with their apprenticeship. It is completely confidential and run by fully trained professionals with expertise in mental health.

To qualify for this service, you must:

  • be in an apprenticeship (attending or signed off sick); and
  • have a mental health condition that has resulted in absence, or is causing difficulties to remain in your apprenticeship

What help is available?

  • An expert from Remploy will provide you with emotional well-being support and advice for nine months;
  • they will help you to cope better so you can concentrate on your apprenticeship;
  • develop a step-by-step support plan to keep you on track;
  • advise on workplace adjustments.

How to access the supporting apprentices scheme:

You may find that life at university challenges you in unexpected ways, especially if you're balancing your studies with work and home commitments. If you feel stressed or anxious, you can find support at the University of Wolverhampton. 

Our Mental Health and Wellbeing (MHW) team can help you access support for various personal challenges; we have plenty of resources that can help you. We will offer you a safe space to discuss the difficulties you are facing; in addition we will ask you a few questions about your mental health, mood and studies, so that we can assist you better. We offer a range of support pathways from signposting, referrals, workshops and 1:1 support sessions. 

They provide free and confidential advice covering a range of topics, including anxiety, confidence building, depression, homesickness and dealing with suicidal thoughts. Students can also access guidance for developing positive work, life and study balance.

Further information can be found here: Mental Health and Wellbeing Advice 

Email: MHWenquiries@wlv.ac.uk

The University of Wolverhampton has invested in a newly developed student support platform in collaboration with Care First called WLV Student Life Connect. This is a counselling, information and advice service offering support for issues arising at university, home, or work.

This is a FREE, CONFIDENTIAL, INDEPENDENT, and IMPARTIAL source of support for you, as an undergraduate, post graduate taught, post graduate research student, or an apprentice learner.

Here you can access advice, guidance, and support on a wide range of care issues, health issues, benefits and entitlements, relationships, childcare, anxiety, depression and more. The platform also offers legal advice and information from legal specialists.

Guidance is available on debt management and finances, and even support with issues such as unresolved parking tickets. We know that it is often these kinds of issues which pose a risk to a student’s ability to study and succeed.

The service can be accessed via our own WLV dedicated phone line and webpage with an online chat function 24/7, 365 days a year.

 

Telephone: 0333 212 0672

24 hours a day, every day of the year. Free, confidential and independent support, counselling and information services

 

Online

Online resources and support: www.carefirst-lifestyle.co.uk 

Username: uowstudent

Password: student

Accessibility, Disability & Inclusion

Book Here

Make a Teams or Telephone appointment to discuss support with a Accessibility, Disability & Inclusion adviser.