Dennis Turner Hardship Fund

Fund is now open for all eligible students

The Dennis Turner Hardship Fund can be accessed* confidentially by any students, home or international, who are struggling to make ends meet.  The fund is not classed as public money and does not affect the visa status of international students. These hardship funds are non-repayable, and can provide a short-term solution to students in this position.  Processing timescales can be from 2 to 4 working weeks, depending on volume of applications**.

The hardship fund reopens every academic year and remains open until mid-July, or until the fund is depleted. 

During these difficult times please remember that there is additional Government assistance available.  Please visit https://helpforhouseholds.campaign.gov.uk/ for more information.

*Apprenticeship students, those studying stand-alone modules, distance learners (as stated in the actual course title) and TNE (International students who are studying in their home country) are not eligible

** These processing times are also dependant upon correct completion of form and provision of all relevant evidence. 

Please note that it clearly shows a confirmation message upon submission and will send you a confirmation email to your university email address. 

For a more in depth explanation of the evidence you may need to supply, including tips on how to do this, please see our What evidence is required? page.

Please note - hardship funds cannot be used to pay tuition fees.

See the Hardship Fund FAQs below for more information about how to apply. 

Hardship Fund FAQs

All current (i.e. enrolled) students, home and international, including those studying at partner institutions are eligible to apply for the hardship fund.

UK/Home Students can apply to the Hardship Fund if you:

  • have taken up and are in receipt of all statutory support that is available i.e. Maintenance Loan/Tuition Fee Loan/NHS Bursary 
  • Postgraduate students must have paid, or made arrangements to pay, their tuition fees. 


International and EU Students

You should have made provisions to pay your tuition fees and cover basic living costs before you commenced your studies if it is a condition of your visa. 

You can apply to the Hardship Fund if you have had a significant change in circumstances since enrolling on the course, and are struggling to cope financially. Applying for the Hardship Fund does not affect your visa status.

 

Who is not eligible?

  • Unfortunately, the fund is for current students only and cannot support students who are pre-entry, those on apprenticeships, TNE courses, or stand-alone modules.
  • University funding and bursaries cannot help towards your tuition fees.

 To request to negotiate a payment plan for your tuition fees, please contact incomesection@wlv.ac.uk (with your student number).

The fund opens from October and closes at the end of July every year, or until the funds are depleted, whichever is the sooner.

When the fund is open, you can request to apply via e:Vision.  

  1. Click on the My Finance button on your Homepage
  2. Click on Scholarships and Bursaries
  3. Click on Apply for the Dennis Turner Fund

Once you have done this an email with the link to the online form with be sent to your university email address.   You simply click the link and follow the instructions.

You will need to be signed in to your office.com account using your university credentials (university email and IT password).

If you have any issues with this, please email us at money@wlv.ac.uk with your student number and a brief description of your issue and we will try our best to get this sorted.

Please make sure you have all relevant evidence saved and ready to upload in the correct format before you apply.  You will not be able to complete the application without it.  

You can leave the application at any time, and it will temporarily keep your information to continue later.

For a more in depth explanation of the evidence you may need to supply, including tips on how to do this, please see our What evidence is required? page.

Please note - hardship funds cannot be used to pay tuition fees.

Help and support for applying can be found via:

Please note: you can only submit this form once so please ensure you have answered all questions accurately and provided all relevant evidence before you click the submit button.

When we allocate awards, we are asked to give priority to the following groups:

  • Students with children
  • Disabled students (especially where DSA is unable to meet particular costs)
  • Students who have entered higher education from care for the period of time spanning their 16th birthday (regardless of age now)
  • Students who are 18 to 24 and have no communicative relationship with either living biological parent, or often their wider family
  • Students from Foyers or who are homeless
  • Students from low income families
  • Students receiving the final year loan rate 
  • Students whose courses have additional costs (for example, final year Arts students have to buy materials for their "show")
  • Students who suffer unforeseen change of circumstances during their studies

If you are not in one of the priority groups you can still apply but you must provide as much evidence as possible to show why you have a particular need.

 

Specific bursaries available

Please check here to see if you are eligible to apply (UK/Home students only) 

What is a Care Leaver?

A student who has entered higher education from care for the period of time spanning their 16th birthday (regardless of age now). 

We have a dedicated team who provide ongoing support, advice and guidance throughout your student journey, from making an application to Wolverhampton through to graduation.  They can also provide a link between the University, your local authority and/or your Care Leaving Team.

As a care leaver you may be eligible for one of our Access Bursaries which take the form of a cash payment paid over two years.

How to register as a Care Leaver (if you have not done so already):

To register as a Care Leaver simply complete the online consent form at: Care Leaver/Estranged Registration and Consent Form which will include uploading relevant evidence (below):

  • Letter from your Leaving Care Team - confirming your Care Leaver status 

Please note that you will have to complete a consent form every year to ensure your details are kept up-to-date.

Additional funding

You may also be eligible to receive a bursary in each year of study (this money does not have to be repaid).

How to apply:

After you have registered, you will be contacted separately with instructions on how to apply for your bursary.  On the form you will be sent you will need to supply certain information for us to release the bursary:

  1. Put in the bank details of the account where you would like the bursary to be paid
  2. Upload relevant evidence (see below)*
  3. Tick terms and conditions and click submit

*Have the following evidence ready to upload as either a PDF or word document prior to starting (you will not be able to submit your application without it):

  • Student Finance - current Student Finance Notification letter (all pages) which can be downloaded directly from your Student Finance online account under Letters and Emails - click the link then download the PDF to save and then upload to your application
  • Recent bank statement - we do require a recent statement to confirm where you want the payment to go clearly showing your name, the full 8-digit account number and 6-digit sort code

If you bank online but cannot download your bank statements as a PDF, you should be able to choose to print them.  If you do this you should see a dialogue box that has a destination drop-down.  You should be able to choose save as PDF from there and then save as a pdf to upload directly to your application. 

Alternatively you can upload a picture/screenshot but you must make sure that all the details (your name, the 8-digit account number and 6-digit sort code) can be clearly seen.

Once you have submitted let us know by emailing cl_estranged@wlv.ac.uk (with your student number) and we will take it from there. 

For details of additional support available please visit the Support for care leavers and estranged students web page (www.wlv.ac.uk/care) or drop an email to cl_estranged@wlv.ac.uk (with your student number).

Who can be classed as estranged?

A student who has entered higher education who does not have a family support network, who are 18 to 24 and have no communicative relationship with either living biological parent, or often their wider family.

We have a dedicated team who provide ongoing support, advice and guidance throughout your student journey, from making an application to Wolverhampton through to graduation. 

All new starters may be eligible for one of our Access Bursaries which take the form of a cash payment paid over two years.

How to register as estranged (if you have not done so already):

To register as estranged simply complete the online consent form at: Care Leaver/Estranged Registration and Consent Form which will include uploading relevant evidence (below):

  • 3rd party evidence to show that you are estranged and have no contact with either of your parents (unless previously supplied)

Please note that you will have to complete a concent form every year to ensure your details are kept up-to-date.

Additional funding:

You may also be eligible to receive a bursary in each year of study (this money does not have to be repaid but is subject to engagement with your studies).

How to apply:

After you have registered, as above, you will be contacted separately with instructions on how to apply for your bursary.  On the form you will be sent you will need to supply certain information for us to release the bursary:

  1. Put in the bank details of the account where you would like the bursary to be paid
  2. Upload relevant evidence (see below)*
  3. Tick terms and conditions and click submit

*Have the following evidence ready to upload as either a pdf or word document prior to starting (you will not be able to submit your application without it):

  • Student Finance - current Student Finance Notification letter (all pages) which can be downloaded directly from your Student Finance online account under Letters and Emails - click the link then download the pdf to save and then upload to your application
  • Recent bank statement - we do require a recent statement to confirm where you want the payment to go clearly showing your name, the account number and sort code

If you bank online but cannot download your bank statements as a PDF, you should be able to choose to print them.  If you do this you should see a dialogue box that has a destination drop-down.  You should be able to choose save as PDF from there and then save as a pdf to upload directly to your application. 

Alternatively you can upload a picture/screenshot but you must make sure that all the details (your name, the 8-digit account number and 6-digit sort code) can be clearly seen.

Once you have submitted let us know by emailing cl_estranged@wlv.ac.uk (with your student number) and we will take it from there. 

For details of additional support available please visit the Support for care leavers and estranged students web page (www.wlv.ac.uk/care) or drop an email to cl_estranged@wlv.ac.uk (with your student number).

Who can apply for this funding?

A student who is in receipt of help via the DSA for computer equipment but have to pay the 1st £200 themselves.

NB: if you are an Apprentice student you are NOT eligible to apply for Dennis Turner but other funds may be available.  Please contact disability-inclusion@wlv.ac.uk (with your student number) stating that you are an Apprentice and would like to discuss support with an advisor.

How to apply:

To get help paying for the £200 towards your equipment costs through DSA simply complete the online application for, click the link: Support for DSA Computing Equipment form

You will need to be logged in to office.com via your University account (university email address and IT password).  You will also need to upload the following evidence:

  • DSA Letter – you can download this from your Student Finance online account under My inbox - click the link to view the DSA2 letter then download it to save and then upload to your application
  • Recent bank statement – we do require a recent statement to confirm where you want the payment to go clearly showing your name, the full 8-digit account number and 6-digit sort code

Have the evidence ready so that you can upload it during the application process (you will not be able to submit your application without it).  Please note that you can only upload the following file types: Word; Excel; PDF or an image.  The DSA letter must be a PDF.

Please email us once you have submitted this form.

If you bank online but cannot download your bank statements as a PDF, you should be able to choose to print them.  If you do this you should see a dialogue box that has a destination drop-down.  You should be able to choose save as PDF from there and then save as a PDF to upload directly to your application. 

Alternatively you can upload a picture/screenshot but you must make sure that all the details (your name, the 8-digit account number and 6-digit sort code) can be clearly seen.

Who can apply for this funding?

A student who needs help to pay for a full SpLD assessment.  The Dennis Turner Fund can help with up to £400 towards that cost.

NB: if you are an Apprentice student you are NOT eligible to apply for Dennis Turner but other funds may be available.   Please contact disability-inclusion@wlv.ac.uk (with your student number) stating that you are an Apprentice and would like to discuss support with an advisor.

If you have not yet had the assessment

We can offer an Emergency Loan for £400 to pay towards an assessment.  

This loan will need to be repaid but, once you have provided the full report of the assessment, the £400 will be repaid on your behalf.

In the first instance you will need to be fully enrolled and then you just need to complete the form via this link: Loan Agreement Form for an SpLD Assessment

You will need to be logged in to office.com via your University account (university email address and IT password).  You will also need to upload the following evidence:

  • Evidence that you require a full assessment - could be an initial report or email showing you have an appointment booked
  • A recent bank statement showing your name, full 8-digit account number and 6-digit sort code for your nominated account

Please note that you can only upload the following file types: Word; Excel; PDF or an image.

Once you have submitted your form, as long the evidence you have provided is suitable (can clearly see your name and appointment date and your bank statement clearly shows your name, the full 8-digit account number and the full 6-digit sort code) the loan of £400 should be in your account within 48 working hours.

Once you have attended the assessment and received the results please upload the full report on a helpcall via the ASK@WLV tab on your e:Vision (to ensure any support is put in place as soon as possible) and email us to let us know.  Once we have confirmed receipt of this the loan will be cleared and you will not have to pay it back.

Please email us once you have submitted this form.

You MUST provide us with the copy of the full assessment upon receipt or you will be liable to pay back the loan and may lose IT facilities.

If you have had the assessment and received the report

Please upload a copy to your e:Vision account via a helpcall on the ASK@WLV tab and complete the Specific Learning Difficulties (SpLD's) Testing Support fund:

You will need to be logged in to office.com via your University account (university email address and IT password).  You will also need to upload the following evidence:

  • Evidence that you have attended an assessment - could be the full report or receipt clearly showing you have paid (must include your name, date payment was made, what the payment was for and how much)
  • A recent bank statement showing your name, full 8-digit account number and 6-digit sort code for your nominated account

Please note that you can only upload the following file types: Word; Excel; PDF or an image.

Alternatively you can upload a picture/screenshot but you must make sure that all the details (your name, the 8-digit account number and 6-digit sort code) can be clearly seen.

Please email us once you have submitted this form

Help and Support

Book a drop-in appointment with a member of the Funding Team

If you need support with your application, or for advice on funding you can now book a drop-in appointment to speak with a member of the Funding Team by clicking the above link.

You can quickly and easily book an appointment via our online booking systems.  You can choose whether to have a face-to-face, virtual (via Teams) or phone appointment.

  • A virtual booking would be if you need help with an application form, applying for the hardship fund or Student Finance for example.  This will allow you to attend using your home devices to enable us to help you more easily. 
  • If you book a phone appointment please note that at the allotted time you will receive a call from with an Unknown Number or 01902 32 1000.  Please ensure you answer promptly as we will not leave a voicemail.  Make sure that, if driving, you park safely and have put your hand brake on before you answer the call.

  • A face-to-face would be more useful if we needed to ring Student Finance with you to sort out your funding or if you wish to speak about your circumstance in a more confidential manner than being at home would allow.  To attend a Face-2-Face appointment, 5 minutes before the booked time please go to MD083, opposite the ASK@WLV office in the Ambika Paul (MD) building corridor, next to Harrison Library, and they will let us know you have arrived.

Please complete the online form where you can easily choose a suitable day and time. Please be as clear as you can in the description box as to why you need the appointment.

Once booked you will receive a confirmation email which you can link to your calendar. You will also receive a reminder email the day before, if applicable, your appointment and a text message reminder if you add your mobile phone number.

You can book a slot up to one hour prior to the time available or up to 2 weeks in advance.

If there are no suitable slots available please email money@wlv.ac.uk with your student number clearly stating why you need a slot as soon as possible and the team will do their best to accommodate you.

Please note: there are only limited slots available and we will work on a first come first served basis.

Please keep the confirmation email in case you need to reschedule or cancel the appointment. If we need to reschedule or cancel the appointment for any reason we will do our utmost to inform you as soon as we can and offer you an alternative.

The virtual drop-in is via Teams so make sure you are logged into the Teams app on a PC/Laptop/Tablet.  This will allow for screen sharing should you need us to help with applications.

For help sharing your screen please have a look at Share content in a meeting in Teams

You can also get in contact:

by email: money@wlv.ac.uk 

or call the helpline: 01902 321070

Make sure you include your student number in all emails to the University.

In the event that you find yourself in a financial emergency please get in touch at the details above. Please provide your full namestudent number and a brief statement of your individual circumstances and we will advise you. This may include referral to food banks. 

If your circumstances are getting worse, please remember the other resources that you have to hand. 

We recommend that you contact the Students’ Union’s Advice and Representation Centre (ARC) for advice and support on any matter. Please complete their enquiry form (opens in new window)

 

 Citizen’s Advice Bureau

Citizen’s Advice Bureau (opens in new window) (CAB) can advise if you are in receipt of all the benefits that you are entitled to.