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Legal Advice Centre

The University of Wolverhampton’s Legal Advice Centre provides free legal advice for the local community. Especially for those unable to obtain legal assistance through other charitable organisations, for example the Citizens Advice Bureau. 

Free legal advice is provided by the University’s law students, supervised by Beverley Rizzotto the Legal Advice Centre Manager, their lecturers or practising lawyers from local law firms.

The University's Legal Advice Centre builds upon a long tradition of student law clinics, where it is recognised that both the community and students would benefit from experiential legal education. The clinic work prioritises the community’s needs for legal services and clients’ interest, which complements legal education in developing students’ legal skills, experiencing law in operation and reflecting on ethics and conduct of legal practice.

Legal Advice Centre located next to Bodycare

The Legal Advice Centre is located in the Mander Centre in Victoria Arcade (ground floor) next to Body Care. This is almost opposite our previous location.

The service of the University's Legal Advice Centre includes providing preliminary legal advice on whether you have any legal rights or claim and identifying:

  • the law that would be applicable
  • the recourse or remedy that may be available to you
  • the next steps or action you would be able to take.

This is to enable you to consider whether you have a legal case or claim and what you can do to resolve it.

The Legal Advice Centre does not provide a client representation service but you will be given information, where possible, about further steps or actions that can be taken.

We advise on a variety of areas of law, including:

  • contractual disputes (such as sale of goods and/or consumer related matters)
  • negligence claims (such as claims arising out of an accident, including personal injury)
  • housing law (such as tenancy contract disputes)
  • business start-up and general business law advice
  • employment law related matters.

We do not provide advice on:

  • criminal investigations and prosecutions
  • debt
  • divorce law (including: family disputes / children custody / domestic violence)
  • finance (including: financial investment, tax-related issues).

We reserve the right not to give advice in any particular case.

The Legal Advice Centre is run by law students. First we will offer you an appointment for an initial interview at the Centre.  Two students will carry out the interview under the supervision of the Centre Manager (a qualified solicitor) or a member of academic staff (some of whom are qualified solicitors or barristers). Local law firms also support our Legal Advice Centre, providing their services 'pro bono', meaning 'for the public good'.

You will need to contact us to make an appointment. The best way to do this is to drop into the Legal Advice Centre. Alternatively you can email us or complete an online enquiry form, leaving your contact details for the Legal Advice Centre Manager.  The Legal Advice Centre Manager will respond as soon as possible to arrange an appointment.  We do not give legal advice over the phone or by email.

At your appointment you will be interviewed by two student advisors under the supervision of academic staff.  Please bring with you all relevant documents to this interview. All communications between you and the student advisors and their supervisors will be in the strictest of confidence. 

In order to give you the best possible service, we will not give you any advice at the first meeting. Students will research your case and check their advice with their academic tutor supervisor and/or an experienced solicitor. You will be invited to a follow up meeting, within two to three weeks, with your student advisors and who will then advise you. Alternatively we may provide you with advice in writing. If we are unable to provide you with any advice, we will try and signpost you to other services which may be assistance to you.

The University of Wolverhampton Legal Advice Centre is in the Victoria Arcade, Mander Shopping Centre in Wolverhampton City Centre (the entrance opposite the Beatties store). Please note that we moved premises in March and are next to Body Care, almost opposite our previous location.

We do not give legal advice over the phone or by email.

From Monday 19th October, our opening hours will be:

Monday 12pm – 2pm

Wednesday 10am – 2pm and

Thursday 10am – 4pm

Please note:

Please remember that this is a student led service, reliant on volunteers. If you require urgent legal advice, you may need to consult with a solicitor, or seek alternative advice.

The following websites may be of use to you:

www.lawsociety.org.uk

www.lawworks.org.uk

www.gov.uk

www.advicenow.org.uk

Alterations to opening hours will be displayed on the Legal Advice Centre door.

Students studying in the University’s Faculty of Arts, Business and Social Sciences can volunteer at the Legal Advice Centre alongside their studies. Student legal volunteers gain experience through experiential learning.

Students are expected to deal with enquiries from the general public who have legal issues, and in some cases signpost to other local services which may be available to them. Students also gain experience in taking client interviews, researching the law and applying legal principles to real legal problems, providing general advice on issues concerning employment, probate, property and civil law. Volunteers will also benefit from being able to practise legal drafting and writing skills.

To volunteer at the Legal Advice Centre, you must be a student enrolled at the University of Wolverhampton, ideally studying towards a degree in Law (this can include combined degrees such as Business and Law, for example), or a degree in another social science, whether undergraduate or postgraduate.

You should declare your interest in volunteering to the Legal Advice Centre Manager, submitting a CV and a short covering letter detailing why you wish to volunteer at the Centre. Send to beverley.rizzotto@wlv.ac.uk

Legal Advice Centre- Covid-19 Information, Rules and Guidance: Notice for service users 

Please adhere to the following rules:

  • Social distancing must be adhered to within the Legal Advice Centre (the LAC) and the Mander Centre. Therefore, you must maintain a distance of 2 metres between you, student volunteers and others present at all times.
  • You must wear a face mask or shield whilst you are in the LAC and Mander Centre at all times, unless you are medically exempt from doing so.
  • You must not attend if you are displaying any symptoms of Covid-19. You should alert the LAC Manager at the earliest opportunity if this is the case, and unfortunately you will not be able to attend for your appointment or to raise your query. Please visit wlv.ac.uk/legaladvice to complete an online enquiry form. It may be possible in some circumstances to offer remote appointments via Microsoft Teams, please indicate this to the student volunteers or LAC Manager if this is preferable.
  • You must not enter if there is another service user in the LAC. Please wait for a student volunteer to grant you entry.
  • Please ensure that prior to entering the LAC, you use the hand sanitiser.
  • Please note that there will be no exchange of documents, therefore should you need to provide us with any paperwork prior to your appointment, this will need to be sent via email either prior to, or after your appointment, to legaladvice@wlv.ac.uk
  • Information and documents which we need to provide to you will also be sent via email.

Family Law Clinic

Our Family Law Clinic scheduled for Friday 3 April has been cancelled.

From time to time, law students from the University of Wolverhampton, with the assistance of local law firms, provide legal support to the public as part of pop-up advice clinics at the Legal Advice Centre.

If you are seeking general advice in relation to separation, divorce, child custody and contact, drop in for a free 20 minute consultation with a qualified solicitor from HRS Solicitors.  

No appointments will be given, and slots will operate on a first come, first serve basis. Our Family Law Clinics are usually quite busy, so it is always advisable to attend early to avoid disappointment.

If you have any queries about this clinic, please contact Beverley Rizzotto on Beverley.rizzotto@wlv.ac.uk