Accessibility statement for Panopto

This accessibility statement applies to Panopto, a third-party system developed by Panopto and used at the University of Wolverhampton.  The content on Panopto is designed to be easy to find, access and use.

Getting the best from your device

We want as many people as possible to be able to use Panopto and access the content within it.  For example, that means you should be able to:

  • change contrast levels
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of Panopto using just a keyboard
  • navigate most of Panopto using speech recognition software
  • have access to captioned content

It is important before accessing Panopto that you are aware of the settings available for your hardware, such a laptop computer or mobile devices, including smartphones or tablets.  These devices have individual accessibility settings that will help you access our content.  Depending upon your choice of internet browser or mobile smart device operating system, there are further settings to help you access our content.  Such settings may include the ability to change colours, contrast and the size of text and images. 

You can find useful advice on making your device easier to use by visiting AbilityNet, which provides step-by-step guides to making individual adjustments to your laptop, tablet or smartphone.  The University also provides a number of assistive software products (e.g. Virtual Magnifying Glass, ssOverlay) as part of its Apps Anywhere software repository.

We know some parts of Panopto are not fully accessible:

  • some areas within Panopto may not be distinguishable because of low contrast
  • users cannot disable animated or moving content within the Panopto viewer
  • audio description or full text alternatives are not available
  • live video conferences do not have captions, nor does Panopto currently provide audio descriptions for pre-recorded content.

If you need information about this website or this accessibility statement in a different format, please:

We’ll consider your request and get back to you within three working days.

We’re always looking to improve the accessibility of Panopto and the content within it.  If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: itsupport@wlv.ac.uk

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).  If you have contacted us about an accessibility issue relating to our online content and you are not happy with the outcome of your complaint, you can contact the Equality Advisory and Support Service (EASS).

We consider digital accessibility a key part of our approach to being the University of Opportunity and we want you to be able to use our services in a way that supports a positive learning experience.

The University of Wolverhampton is committed to making content within Panopto accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Content within Panopto is partially compliant with the  Web Content Accessibility Guidelines version (WCAG) 2.1 AA standard; the non-compliances are listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Distinguishable: contrast (minimum)

Some areas within Panopto have elements that maybe perceived as having a low contrast, specifically those on the homepage.  The elements include links and some navigational buttons.  For some, this means that some people with visual disabilities may find the text difficult to read, especially for people with colour vision deficiency or hyperopia (farsightedness).

Panopto is developed by a third party, with some aspects of content customisable locally by the University, with other areas beyond the control of the University.

Pop-ups and interactive content

The Panopto viewer contains animations when displaying left side content. List pages display a navigation bar with animation, but that display can be pinned to reduce animations in the future.  Therefore, Panopto is only partially compliant as users cannot disable animated or moving content.

Panopto is developed by a third party, with some aspects of content customisable locally by the University, with other areas beyond the control of the University.

Captions

Some of our recorded content may not have captions by default. We produce fully edited captions upon request to ensure the accuracy of the information being provided.

From the 8th September 2020, automated closed captions will be displayed by default on all newly created content. Where greater levels of accuracy are required (for example, where closed captions are required to support d/Deaf students on a module) human transcription can be made available.

Third-party content

Panopto is a third-party product, used at the University of Wolverhampton and as such, we are not fully able to control, nor have responsibility for parts of Panopto.  Panopto provide their own statement about accessibility and information about the features that can help with accessibility. 

You may be able to find accessibility statements for Panopto in searchBOX.  This is a free, comprehensive directory created by textbox to support accessible content.  The University is not affiliated with searchBOX and is not responsible for its content.

This statement was prepared on 16 September 2020.  It was last reviewed on 11 September 2020.

Panopto was last tested on 4th August 2020.  The test was carried out by members of staff within the College of Learning & Teaching at the University of Wolverhampton.  We audit a range of recordings that reflect the breadth of subjects that students and staff will encounter at the University of Wolverhampton. This included a selection of subject specific (educational) content, university-wide (informational) content and publicly available content (lectures and events). Auditing took place between 28th July and 4th August 2020.