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Service User and Carer Involvement

The Faculty of Education Health and Wellbeing is proud of its’ ever growing reputation for service user and carer involvement. Founded on our strategy called “Shared experiences, learning together” which was launched in 2010, we have firmly embedded service user and carer involvement across all professional programmes in health and social care.

As a Higher Educational Institute the university trains health and social care professionals of the future for local health trusts, local authorities and care providers. Through the strategy it is aiming to harness the experiences of service users and carers to help develop critical, reflective and innovative social work and healthcare practitioners that are able to respond to the changing needs of service users and their carers both now and in the future.We  believe the foundations are now in place to deliver this strategy and help make a difference to the experience of service users and carers in the future by drawing on their real life experiences in the education of our students

Our service user and carer group, called SUCCESS, is extensively involved in all aspects of the student learning experience from Open Days to Graduation celebrations and the input of its’ members is strongly valued and highly evaluated by students for the value it brings to their learning and skills development.

Commended by the Nursing and Midwifery Council and recognised by the Health and Care Professions Council in validations the Faculty of Education Health and Wellbeing is firmly committed to building on these considerable achievements. Working alongside SUCCESS is our RESULT group which has a more specific focus on research led by service users and carers. Futhermore some of our SUCCESS members sit on the Social Work Hub Group.

People who use health and social care services are often referred to as service users, carers, patients and members of the public. Some people recognise these terms whilst others choose to refer to themselves in other ways. We acknowledge that different words find favour and criticism in equal measure and that one term may not necessarily strike a chord with the views of all groups. However, for consistency throughout these web pages we have used the term 'service users and carers' to represent the whole spectrum of people involved.

These webpages are intended to provide information about the involvement of service users and carers across the Faculty and wider, guidance on best practice and feedback and evaluation of involvement.