Who to Contact for Visa & Immigration Support
Before You Arrive in the UK
If you have questions about your visa application or interview preparation, contact:
Your Regional Officer/Manager
Your Agent
International Office
International Admissions
During Your Stay in the UK
Our Student Visa Compliance and Advice team can assist with:
Issues with online enrolment due to visa-related matters
Visa errors or restrictions (e.g., working hours)
General visa queries
Visa applications (longer appointments may be required)
University engagement policy & its impact on your visa
For assistance, contact:
RTS@wlv.ac.uk for queries on your enrolment or right to study
Visa-enquiries@wlv.ac.uk for visa advice
Visaabsence@wlv.ac.uk for queries or concerns on your attendance.
Via Bookings for a consultation.
Please note: The University cannot advise students who have overstayed their visa.
Additional Support
Students’ Union Advice & Representative Centre
The Students’ Union can provide confidential support for non-immigration-related issues.
MD Building, City Campus & WS Building, Walsall Campus
01902 322038
Students’ Union Advice Service
UKCISA
The UK Council for International Student Affairs (UKCISA) offers resources for international students.
Visit UKCISA Website
UKVI (UK Visas & Immigration)
UKVI provides official immigration guidance, though the language may be technical.
Home Office Website
Independent Legal Advice
For complex immigration matters outside our scope, seek independent legal advice.
Solicitors Regulation Authority Guidance
Disclaimer
The University Visa & Immigration Support Officers are authorised to provide immigration advice under the Immigration Advice Authority (IAA) guidelines. This service is available to both prospective and current international students.