Who to Contact for Student Visa & Immigration Support

Before You Arrive in the UK

If you have questions about your visa application or interview preparation, contact:

- Your Regional Manager
- Your Agent
- International Office
- International Admissions

During Your Stay in the UK

Our Student Visa Compliance and Advice team can assist with:

• Issues with online enrolment due to visa-related matters
• Visa errors or restrictions (e.g., working hours)
• General visa queries
• Visa applications (longer appointments may be required)
• University engagement policy & its impact on your visa

For assistance, contact:

RTS@wlv.ac.uk for queries on your enrolment or right to study
Visa-enquiries@wlv.ac.uk for visa advice
Visaabsence@wlv.ac.uk for queries or concerns on your attendance.
Via Bookings for a consultation.

Please note: The University cannot advise students who have overstayed their visa.

Additional Support

Students’ Union Advice & Representative Centre
The Students’ Union can provide confidential support for non-immigration-related issues.
MD Building, City Campus & WS Building, Walsall Campus
01902 322038
Students’ Union Advice Service

UKCISA
The UK Council for International Student Affairs (UKCISA) offers resources for international students Visit UKCISA Website.

UKVI (UK Visas & Immigration)
UKVI provides official immigration guidance, though the language may be technical Home Office Website.

Independent Legal Advice
For complex immigration matters outside our scope, seek independent legal advice Solicitors Regulation Authority Guidance.

Disclaimer

The University Visa & Immigration Support Officers are authorised to provide immigration advice under the Immigration Advice Authority (IAA) guidelines. This service is available to both prospective and current international students.