My career has been a mixture of Human Resources Management and Human Resources Development roles within both the private and public sector. I worked for the Prudential for 8 years (1992 to 2000), and had a variety of roles including HR and Training Manager (at their Regional Service Centre, Chester) and Management Development Consultant (at their Head Office, London). These roles gave me an opportunity to develop my skills within a generalist HR role and within a specialist HR Development role. I then moved to Britvic Soft Drinks (at their Head Office, Chelmsford) as their Performance and Development Manager, carrying out HR related projects across the Operations, Sales and Logistics parts of the business, including implementing the new performance management strategy and managing their graduate schemes (2000 to 2002).

Then, I moved into a Consultancy role (SBC Training Consultancy) supporting Government initiatives (NVQs, Employer Training Pilots etc.) and became their Professional Programmes Manager, working closely with Assessors, Managers, Auditors, etc.(2003-2004). In 2004, I joined the University of Wolverhampton Business School, where I teach both undergraduate and postgraduate courses. I am the Course Leader for the PGCert/MA in Coaching and Mentoring Programmes (since 2005), the University lead for all the ILM Coaching and Mentoring programmes and lead the Business School/Institute of Directors Student Mentoring programme (since 2010).

Throughout my working life, I have continued to study a variety of qualifications, including the CIPD professional qualifications, two Masters and a PhD in leadership, mentoring and learning. I also regularly carry out external consultancy work within the private, public and not-for-profit sector. I have had a number of articles and book chapters published and an edited book.

My passions are all aspects of leadership, learning and teaching, coaching and mentoring. I often train mentors within the Police (where I have received a special recognition award from both the West Midlands Police and the British Association for Women in Policing), the NHS, the Institute of Directors and the Black Country Chamber. I have also been nominated several times and received two awards for my teaching; an ‘Innovation’ Teaching Award for my Career Management/Employability Skills module and a ‘Rising Star’ Teaching Award. I have been nominated for the National Teaching Fellowship Scheme three times.

My research interests are in the following areas;

Leadership, coaching, mentoring, human resource development, organisational development and change, diversity and inclusion with a specific focus on under-represented groups in respect of leadership, teaching, belonging and employability.

My PhD investigated formal mentoring and the learning gained for leaders from within under-represented groups, within the NHS and the Police. Specifically, the focus was on what was distinctive about the learning of the leaders from within these formal mentoring dyadic relationships and what were the moderating factors that enabled or hindered their learning. I have also researched leadership, coaching, mentoring and learning within a variety of other contexts and have recently been involved in delivering and evaluating a number of public and private sector coaching, mentoring and leadership development programmes to demonstrate the immense learning that can be gained for all parties involved. 

As well as researching and publishing in areas of leadership, coaching and mentoring, I am also a trained coach/mentor and I lead a number of coaching and mentoring programmes, including the IoD Student Mentoring programme; https://www.wlv.ac.uk/schools-and-institutes/faculty-of-arts-business-and-social-sciences/university-of-wolverhampton-business-school/employability-and-placement/mentoring/

I have also researched and published in areas of leadership, change, diversity and inclusion, as well as employability.

I have written a number of articles and book chapters, presented at a number of national and international Conferences, and edited a book - please see my publications listed later. 

I lead the Faculty Learning and Teaching Student Success Working Group, and our Learning and Teaching Research in Social Sciences (LaTRiSS) group. In addition, I am a trained ILM (level 7) professional coach/mentor practitioner; I am a volunteer within the EMCC and co-ordinate their West Midlands Network Group, as well as advise on a number of their mentoring initiatives. I also lead a variety of coaching and mentoring programmes and mentor, as well as facilitate Supervision Groups and Action Learning Sets both inside and outside the University.

PhD supervision

I have had one PhD completion and I am currently supervising three PhD students; one in the area of BSL/English Interpreters vulnerabilities, one in the area of precarious work and another in relation to millenials and organisational culture. 

I have also been an External Examiner, Internal Examiner and Chair for a number of PhDs. 

I would be interested in supervising further PhDs in the field of leadership, coaching, mentoring, human resource development, organisational development and change, diversity and inclusion with a focus on under-represented groups, leadership, learning and/or employability.

• SFHEA - Senior Fellow of the Higher Education Academy
• FInstLM – Fellow of the Institute of Leadership & Management
• FCIPD – Fellow of the Chartered Institute of Personnel & Development
• FITOL – Fellow of the Institute of Training & Organisational Learning
• Member - British Academy of Management
• Professional Member of the EMCC and member of the EMCC Special Advisors Group
• BPS Intermediate Plus Status (trained in SHL Occupational, Personality and Motivational Psychometric Questionnaires Stages 1-3, 16PF and Myers Briggs/MBTI)

• ILM (level 7) in Executive Coaching and Mentoring 
• SEDA Digital Transformations Certificate
• PhD in mentoring and learning
• MA in Education (Mentoring and Coaching)
• Post Graduate Diploma in Teaching & Learning
• Post Graduate Certificate in Teaching & Learning, in Higher Education (Distinction)
• A1 Assessor Award, V1 Internal Verifier Award, Key Skills (Level 3) in Information Technology & Key Skills (level 4) in Communication
• University of North Wales – MA in Human Resources Management
• West Cheshire College – Post Graduate Certificate in Business Psychology (Distinction)
• Chester College - An Introduction to Counselling (3 month course)
• North East Wales Institute – Chartered Institute of Personnel and Development Stages 1 & 2
• Brighton University - BA (Hons) Degree in International Hospitality Management (2.1)

Refereed journal articles

Jones, J. & Kah, S. (2022) How well is HRD meeting the needs of those it is intending to serve? From diffusion to confusion. The International Journal of HRD: Practice, Policy and Research 6(1) pp. 39-49.

Hamlin, R. G., Ruiz, C.E., Jones, J. & Patel, T. (2022) Towards a Universalistic Behavioural Model of Perceived Managerial and Leadership Effectiveness for the Health Services Sector  Health Services Management Research 0 (0) pp.1-13

Jones, J & Smith, H (2022). A comparative study of formal coaching and mentoring programmes in higher education, International Journal of Mentoring and Coaching in Education https://doi.org/10.1108/IJMCE-03-2021-0054   

Hughes, J., Cureton, D. & Jones, J. (2021) ‘I'll play the game, but I cannot stay’: The Role of Third Space Professionals in Encouraging the Retention, Success and Sense of Belonging of Undergraduate Student  Compass: Journal of Learning and Teaching 14 (3) pp. 1-12 

Cureton, D., Jones, J & Hughes, J. (2021) The Postdigital University: Do We Still Need Just A Little of That Human Touch? Postdigital Science & Education 3, pp. 223–241 https://link.springer.com/article/10.1007/s42438-020-00204-6 or https://rdcu.be/cc1xX  

Hamlin, R. G., Jones, J & Ellinger, A. D. (2020) Evidence-Based Organizational Change and Development: is Evidence-based OCD a reality or mere rhetoric? The International Journal of HRD: Policy Practice and Research Article 2, pp. 15-22 https://www.ijhrdppr.com/ 

Jones, J. (2018) How can leaders and managers in the Police support the learning of others and at the same time, support their own? International Journal of Emergency Services

Jones, J. (2018) Ceilings are out – why women are now stuck in the ‘glass labyrinth’, IoD West Midlands magazine, p. 29

Jones, J. (2017) Thinking and rethinking about women in the Police

Jones, J (2017) How can mentoring support women in a male-dominated work place? A case study of the UK Police force, Palgrave Communications 3 Article number: 16103 (2017) 

Jones, J. (2016) Learning from women’s mentoring experiences in the police force UFHRD Conference in Manchester

Jones, J. (2015) What is learnt within formal mentoring relationships and how does this learning change over time? UFHRD Conference in Cork

Jones, J. (2014) Calling all line managers - Learning needs your support. Being ambivalent is not helping! Submission for the CMI Article of the Year Competition, 1-7.

Jones, J (2013) Factors influencing mentees’ and mentors’ learning throughout formal mentoring relationships Human Resource Development International 16 (4) pp.390-408

Jones, J. (2012) An analysis of learning outcomes within formal mentoring relationships, The International Journal of Evidence Based Coaching and Mentoring, 10 (1), 57-73.

Cureton, D., Jones, J. & Foster, W (2011) The Impact of Mentoring on Stress in Higher Education  The International Journal of Mentoring and Coaching  9 (1) 18-45.

Jones, J. (2009) Mentoring in the Milky Way – reviewing the constellations of relationships  The International Journal of Mentoring and Coaching  7 (2) 3-24.

Jones, J. (2008) What makes an effective mentor within the HE sector?  The International Journal of Mentoring and Coaching  4 (3) 12-28.

Books and book chapters

Godwin, E.S., Jones, J., Whale, J. & Mpofu, T. (2022) Rethinking a model of Trans-National Education (TNE) partnership: A critical review of TNE partnership within the UK Higher Education institutions In Apaydin, M., Branch, J. D., Dent. M. M. & Regalado, O (Eds) The Internationalisation of HE Concepts, Cases and Challenges. Part of the Contemporary Issues in HE Series. US:IAP. pp. 119-140.

Jones, J. (2021) Using interviews and focus groups to investigate the effectiveness of mentoring in a UK healthcare trust In Tilly. L (Ed) Health and Social Care Research Methods in Context. London: Routledge. pp. 57-73. https://www.amazon.co.uk/Health-Social-Research-Methods-Context/dp/036774418X/ref=tmm_pap_swatch_0?_encoding=UTF8&qid=1636729141&sr=1-1

Jones, J., Firth, J., Hannibal, C & Ogunseyin, M. (2021) Keeping up with, and rethinking organizational change In IRMA (eds) Digital Transformation, Organizational Change, and the Impact of Remote Work, Chapter 71, Volume III. US: IGI Global. 

Jones, J., Hamlin, R. G & Ellinger, A. D. (2020) Examining Evidence-Based Change Agency Practice in Anglo and Non-Anglo Countries: Implications for Professional HRD Practitioners In Loon, M., Stewart, J & Nachmias, S (eds) The Future of HRD, Chapter 5, Volume II. UK: Palgrave Macmillan. https://www.palgrave.com/gp/book/9783030524586 

Hamlin, R. G., Ellinger, A. D. & Jones, J. (2019) Evidence-based Initiatives for Organizational Change and Development  US: IGI Global

Book Award: Won R. Wayne Pace HRD Book of the Year 2020

https://www.igi-global.com/newsroom/archive/igi-global-business-management-publication/4555/

Jones, J., Firth, J., Hannibal, C. & Ogunseyin, M. (2019). Factors Contributing to Organizational Change Success or Failure- A Qualitative Meta-Analysis of 200 Reflective Case Studies In R.G. Hamlin., A. Ellinger., & J.Jones (Eds.). Evidence-Based Organizational Change and Development (pp. 155-178) US: IGI Global.

Hamlin. R. G., Jones, J. & Ellinger, A (2019) Concluding Reflections and Presentation of an EBOCD Conceptual Process Model In R.G. Hamlin., A. Ellinger., & J.Jones (Eds.). Evidence-Based Organizational Change and Development (pp. 724-742) US: IGI Global.

Additional published work/other outputs

Jones, J., Burns, A., Edwards, E., Phillips, A & Hamilton, J. (2022) Busting the myths of feedback  AdvanceHE blog  2/11/22

Jones. J. & Ellinger, A. (2022) Coaching HRD Masterclass AHRD Podcast  Season 2, Episode 10 https://podcasts.apple.com/us/podcast/coaching/id1570347449?i=1000548919996

Machold, S. & Jones, J. (2021) REF impact case study entitled Increasing gender diversity in leadership positions

Jones, J. & Adams, N. (2020) Coaching for Resilience for the Covid-19 Business Support Hub https://youtu.be/z4YmFYLyMJ8  

Jones, J. (2018) Ceilings are out – why women are now stuck in the ‘glass labyrinth’ IoD West Midlands magazine, p. 29 https://www.iod.com/Portals/0/PDFs/Regions/West%20Midlands/IoD%20West%20Midlands%20Winter%20Magazine%202018.pdf?ver=2018-01-04-101405-090

Jones, J. (2017) Thinking and rethinking about women in the Police http://icpra.org/www.icpra.org/sites/default/files/icpra_enews_issue_1_2018.pdf

Jones. J (2017) Women as Leaders Panel debate (2017) at the IM Powered Event sponsored by Irwin Mitchell and the Institute of Directors; https://www.iod.com/events-community/events/event-details/eventdateid/6942

Jones, J (2016) Book Review: Gender and Social Hierarchies Management Learning online pp.1-3

Jones, J. (2014) Book Review:  Leadership Resilience Management Learning  45 (4) pp. 503-505

Jones, J. (2013) Book review: Coaching and Mentoring – A Critical Text Management Learning 44 (3) pp. 307-310

(2011) Good to talk - an article written about my mentoring work in WLV Dialogue (Issue 13 – page 8-9); https://issuu.com/universityofwolverhampton/docs/wlvdialogue-summer11

Conferences

Hicks, T. & Jones, J (2022) Developing Inclusive Collections at the Mercian Conference

Jones, J & Booth, J. (2022) Sharing learning from a pilot Higher Education buddying scheme launched pre and post the Covid-19 pandemic at the UFHRD Conference, Sheffield Hallam

Jones, J & Kah, S. (2022) Managing tensions and stakeholders expectations within the HRD role at the UFHRD Conference, Sheffield Hallam

Jones, J & Smith, H. (2022) Sharing and comparing a coaching programme and a mentoring programme in HE at the UFHRD Conference, Sheffield Hallam

Godwin, E.S., Jones, J., Whale, J & Mpofu, T. (2022) Effective Trans-National Education (TNE) partnership and student sense of belonging at the BAM Conference 

Adeghe, A., Jones, J., Cureton, D & Hughes, J. (2021) Levelling the playing field; sharing insights into developing an inclusive institutional culture exploring and improving our BAME student experiences and outcomes at HEIR Conference

Jones, J., Adeghe, A., Cureton, D & Hughes, J. (2021) Levelling the playing field; exploring and improving our BAME student experiences and outcomes at the Improving Outcomes for BAME students in Higher Education Conference, part of Government Events Series

Adeghe, A., Cureton, D., Hughes, J. & Jones, J. (2021) The inclusive university: the SoTL challenges at the EUROSoTL Connect Festival of Learning and Teaching, in Manchester Metropolitan University

Hughes, J., Jones, J & Cureton, D. (2021) The impact of the Third Space Professional in the ‘Wonderland’ of Academic Success at the SHIFT Conference, University of  Greenwich  

Hughes, J., Jones, J & Cureton, D. (2020) The impact of the Third Space Professional in the ‘Wonderland’ of Academic Success at the Learning and Teaching Symposium, University of East London 

Hughes, J., Jones, J & Cureton, D. (2020) The impact of the Third Space Professional in the ‘Wonderland’ of Academic Success at the HEIR Annual Conference, University of Brighton  

Cureton. D., Jones, J & Hughes, J. (2019) Towards bridging the belonging, progression and attainment gap for our BAME students at the HEIR Annual Conference, University of Wolverhampton  

Jones, J. (2019) Getting a better understanding of our BAME students at the Advance HE Annual Conference, Northumbria University 

Cureton. D., Jones, J & Hughes, J. (2019) Ensuring that belonging is not another example of white privilege at the Narrowing the Gap HERAG Conference, Sheffield University  

Hamlin, R. G., Jones, J & Ellinger. A. (2019) Common ‘Insights’ and ‘Lessons’ on Evidence-Based Initiatives for Organizational Change and Development at the UFHRD Conference, Nottingham Trent University 

Award: Alan Moon Award 

Jones, J. (2019) Getting a better understanding of our BAME students at the UFHRD Conference, Nottingham Trent University  

Jones, J. (2019) Getting a better understanding from women in the workplace at the UFHRD Conference, Nottingham Trent University  

Jones, J. (2019) Getting a better understanding from women in the workplace at the UFHRD Conference, Nottingham Trent University  

Jones, J. (2018) Extolling the virtues of mentoring in the workplace at the EMCC International Research Conference, University of Chester

Jones, J. (2018) Distance Travelled: Exploring the impact of a Business School mentoring programme at the HEA Annual Conference, Aston University

Jones, J. (2018) Keeping up with and rethinking organizational change at the UFHRD Conference, Northumbria University

Jones, J. (2018) Distance Travelled: Exploring the impact of a Business School mentoring programme at the UFHRD Conference, Northumbria University

Hamlin, R.G., Ellinger, A. D & Jones, J (2018) Understanding Evidence-based Organizational Change and Development Practice: Insights Gleaned from Culturally Diverse ‘Critically Reflective Case Histories’ at the UFHRD Conference, Northumbria University

Jones, J. (2018) Distance Travelled: Exploring the impact of a Business School mentoring programme at the University of Wolverhampton Annual Research Conference

Jones, J., Firth, J & Hannibal, C (2017) Keeping up with the changes: Perceptions, paradigms and pedagogy,  British Academy of Management Conference, Warwick University  

Jones, J. (2016) Learning from women’s mentoring experiences in the police force UFHRD Conference in Manchester

Jones, J. (2015) What is learnt within formal mentoring relationships and how does this learning change over time? UFHRD Conference in Cork 

Jones, J. (2013) – ‘Using Active and Experiential Learning to improve student employability
in Business & Marketing’ at the HEA Seminar Series Workshop, University of Wolverhampton

Jones, J. (2013)  ‘Mentoring our students into employment 1 + 1 > 2’ at the HEA Conference, Warwick University

Jones, J. (2011)  ‘Learning about learning from mentoring women in the public sector’ (keynote speaker) at the Women E-mentoring in Lifelong Learning (WELL) Conference, Women’s Library London Metropolitan University

Jones, J. (2011)  ‘Coaching & Mentoring: Making the most out of women’s talents’ at the West Midlands Association for Women in Policing Professional Development Day, Birmingham

Jones, J. (2011)  ‘Mentoring – exploring the benefit to the mentor’ at the CIPD Special Interest Group presentation, Telford Hospital

Jones, J. (2010)  ‘Mentoring and learning – the what and the how’ at the Management Research Centre Conference, University of Wolverhampton

Please see my Biography above, for my experience in industry.

Since working at the University, I have also carried out external teaching and consultancy work with the following; 

External academic roles

External Advisor for Oxford Brookes on their postgraduate programmes in Coaching and Mentoring (2009).

EMCC Network Co-ordinator for the EMCC West Midlands Group and an active member of the EMCC Special Advisors group. For example setting up and hosting their New Business Series and supporting the refresh of their mentoring scheme in 2021 and 2023.

External Examiner for Manchester Metropolitan University, University of the West of England, Sheffield Hallam and Leeds Beckett.

I am on the Editorial Board for SN Social Sciences published by Springer Nature https://www.springer.com/gb/authors-editors/editors