ASSIST - Online chat information service

Learning Centre staff are ready to help you with:

  • finding online and print resources
  • using and referencing information
  • researching your assignment
  • using learning centre services

ASSIST is available 24/7.

Our staff are happy to help from 8.45am until 7.15pm on weekdays and from 10.15am until 6.45pm at weekends.

Outside of these hours queries will be answered by librarians at other institutions who will be able to answer most enquiries and refer any others back to Wolverhampton staff if needed.

To start chatting:

  • complete the form below - all fields should be filled in
  • click "Chat"
  • another browser window will open for the chat session
  • if not, please check other browser windows that are open
  • a member of Learning Centre staff will join your chat session as soon as possible

Please note that all chat sessions are monitored and recorded for training purposes