Contact Us

We are here to help you and we welcome your comments and suggestions. Contact us via:


Chat with us via ASSIST, our online service – now available 24/7, 365 days a year!

You can use our online chat service to talk to us about anything library-related.

Our staff are happy to help from 8.45am until 7.15pm on weekdays and from 10.15am until 6.45pm at weekends. Outside of these hours queries will be answered by librarians at other institutions who will be able to answer most enquiries and refer any others back to Wolverhampton staff if needed.


Email or complete an Ask a Librarian enquiry form for a response within 2 working days.


Call us on 0845 408 1631 (UK local call rate) or 01902 321333.  A message can be left on our answerphone outside staffed hours and we will get back to you as soon as possible.


Visit any one of our Learning Centres at Telford, Walsall and Wolverhampton Campuses and Queen's Hospital site at Burton during their opening times.

If you have any queries or would like to make comments regarding our services, all members of staff will be happy to help you. Customer suggestion forms are available in each library if you prefer to make a written enquiry or comment.


We also have a facebook page at; why not follow us to keep up to date with developments in the libraries?