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Coronavirus FAQs

Information for students and staff accessing the Library services during the Covid-19 Pandemic

Libraries closure

Following the Prime Minister’s announcement of social restrictions, the University has announced the closure of all campus libraries until further notice to protect the health and wellbeing of students and staff. This is in effect from the evening of Monday 23 March 2020.

Find advice for students, academic staff and researchers below. 

 

Library Advice

for students

  • Go to our library website wlv.ac.uk/lib and click on Subject Resources
  • We have thousands of online resources accessible through LibrarySearch.   
  • You can also search for journal articles, reports and other materials specific to your subject on the database page. (Log on to with your student number and IT password.)
  • Your Reading Lists can still be accessed via your Canvas topics. 

Need help? 

If you have any problems accessing e-resources or you want some support in finding and using them, we recommend you contact us by ASSIST online chat. More contact options are on our contact us page.

 

We’ve extended our Digital Library Collection!

The University already provides access to over 400,000 eBooks and 80,000 print journal titles. We are finding ways to bring you relevant content and extend our digital collection with access to thousands more e-resources to support you whilst you study and learn from home.  

To improve your home learning experience, we are:

  • converting print textbooks to eBooks
  • Upgrading to Unlimited usage for existing Ebooks

We’ve signed up to a ‘Free Student eTextbook Programme’ to share access to textbooks with other campus libraries. Access to some essential print textbooks has been requested and titles have been added to reading lists where possible.  The access will be temporary until June.

Three of the Library’s main eBook providers (ProQuest, EBSCO and Askews and Holts) have extended licences to provide unlimited access until mid-June, meaning that all students who need to access their eBooks can do so simultaneously.

  • Collating Open Access resources
  • Signing up to additional content made temporarily made available by publishers

We’ve compiled a list of Open Access resources containing links to eBooks, eTextbooks and online journal articles which are free for anyone to use.

During this unprecedented time, publishers are making content that is usually “paywalled” by subscriptions freely available. The Library has set up temporary access to thousands of additional resources. Find out more.

Need help with referencing or finding the right e-resources?

Our Skills team will continue to support you even though the libraries are closed. We offer a number of options including email and online teaching through Canvas.

Check wlv.ac.uk/skills or email Skills@wlv.ac.uk with a brief outline of your support needs and we will get bak in touch with options available.

For the time being, you will not be able to borrow or return printed books.

We are currently investigating how we can safely bring back book returns either via on-campus returns and/or remote returns for students who are not able to travel to campus. This is a priority for us but we are unable to give a definitive date on when this service will be back available.

For now, please note that there will be no fines or recalls until our services return to normal and we will notify all students and staff when they can start to return their books so keep an eye on our Library news and social media channels for updates on this.

Access to e-books and online resources will continue as normal and we are working hard to increase our selection of textbooks that are available electronically.

 

Whilst we will continue to do our best to provide you with digitised chapters and journal articles if they are not available online via LibrarySearch, there may be some items that we cannot supply.

 Please place the request and we will get back to you.

 Restrictions are due to the British Library limiting their document supply service to electronic collections only, and other Universities suspending their inter-library loan service.  We will be unable to provide inter-library loans for print books or copies of theses (print or digitised).

Requests for inter-library loans are now made online. Further details.

You can contact the Library in a number of ways including live chat (ASSIST), e-mail (Ask the Library) or by social media. See our Library Contact us page for more details. 

We’ve got extra staff answering live chat enquiries, so please try that method if you’re struggling to get through to us via other routes.

Library advice

For academics and researchers 

 Though the library buildings are closed, our staff continue to support students, academics and researchers as usual.

  •  Research and Skills workshops are being held virtually, via Big Blue Button in Canvas. For details, email Skills@wlv.ac.uk.
  • To update your Leganto Reading List in Canvas, or for any support with curriculum development, validations and accessing e-resources email LISLiaison@wlv.ac.uk
  • You can continue to request digitised extracts through you Reading List – see the Digitisation webpage for guidance on how to do this. Please be aware that it may not be possible to obtain some scans during this time. We will inform you if this is the case.
  • We currently offer a restricted Inter-Library Loans service, for journal articles and book chapters only. (No book or theses requests can be processed until further notice.) These will be emailed to your university email address. During this time any books you have out on interlibrary loan will be automatically renewed, with no fines. Place requests through the online form. Email queries to ill@wlv.ac.uk.
  • Researchers can continue to submit publications to WIRE and Elements. For support, email wire@wlv.ac.uk

You can search for online resources through LibrarySearch. You will find a list of online databases where you can search for journal articles, reports and other materials specific to your subject by finding your subject on the database page.

Students can access their reading lists via your Canvas topics.

You will need your University username and password to log on to these resources. Please get in touch via email or live chat (ASSIST) if you are having any problems with access.