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Coronavirus FAQs

Information for students and staff accessing the Library services during the Covid-19 Pandemic

Libraries closure

Following the Prime Minister’s announcement of social restrictions, the University has announced the closure of all campus libraries until further notice to protect the health and wellbeing of students and staff. This is in effect from the evening of Monday 23 March 2020.

Find advice for students, academic staff and researchers below. 

 

Library Advice

For Students

You can contact the Library in a number of ways including live chat (ASSIST), e-mail (library@wlv.ac.uk) or by social media. See our Library Contact us page for more details.  

We’ve got extra staff answering live chat enquiries, so please try that method if you’re struggling to get through to us via other routes.

Yes, our staff will continue to support you even though the libraries are closed.

We offer a number of options including email and online teaching through Canvas. For further information, check our website www.wlv.ac.uk/skills or email Skills@wlv.ac.uk with a brief outline of your support needs and we will get back in touch with options available.

Yes, we will be offering these as virtual workshops using Canvas. For further details check our web site at www.wlv.ac.uk/skills.

Following the Prime Minister’s announcement of social restrictions, the University has announced the closure of all campus libraries until further notice to protect the health and wellbeing of students and staff. This is in effect from the evening of Monday 23 March 2020.

This means you will no longer be able to borrow printed books, but you can keep hold of the books you already have on loan. They will be automatically renewed, with no fines. 

Please check the library webpage for updates and use the contact us link for up to date information.

Access to e-books and online resources will continue as normal.

Following the Prime Minister’s announcement of social restrictions, the University has announced the closure of all campus libraries until further notice to protect the health and wellbeing of students and staff. This is in effect from the evening of Monday 23 March 2020.

Library books will be automatically renewed and there will be no fines or recalls until our services return to normal. We will notify all students and staff when they can start to return their books.

No, books will automatically renew and we are currently suspending recalls of items on loan. You will not have to return anything at the moment and you will not be charged.

You can search across some online resources through LibrarySearch.   

You will find a list of online databases where you can search for journal articles, reports and other materials specific to your subject by finding your subject on the database page.

Your reading lists can still be accessed via your Canvas topics.

You will need your University username and password to log on to these resources.

In the first instance, we recommend that you contact us by ASSIST online chat. Further details on our contact us page.

Yes, we will continue to provide you with digitised chapters and journal articles if they are not available online via LibrarySearch.  However, we will not be able to get print books or copies of theses (print or digitised). Requests for inter-library loans can now be made online. Further details.

Library advice

For academics and researchers 

Yes, our Liaison Librarians will continue to provide support for academic staff with a range of topics such as Leganto (reading lists), curriculum development, validations, as well as accessing e-resources. Email LISLiaison@wlv.ac.uk

The way to request inter-library loans has changed – the new easy online process means you can now place requests using this online form and will no longer need to complete and return paper request forms.

In response to the current coronavirus outbreak and subsequent library closures, we will be offering a restricted interlibrary loan service. Requests can be placed using the online form (see ‘How do I make a request?’ below) for journal articles and book chapters only (one article per journal issue, one chapter per book, under copyright law) . These will be delivered electronically to your University of Wolverhampton email address. For information on articles delivered by the British Library, please read these instructions.

If you already have a book out on interlibrary loan, please be assured there will be no fines accrued for overdues. A rolling renewal system will be in place until services return to normal, and if any fines do occur they will be waived.

We will endeavour to satisfy  as many requests as we can, however we are reliant on other libraries which may also be closed or offering a limited service. If you have any problems with downloading a document, or other queries, please contact ill@wlv.ac.uk

The British Library EThOS service has temporarily suspended digitisation of theses, and the majority of UK libraries are not supplying print copies at this time so no requests for theses can be processed until further notice.

Yes you can, and our Library staff will be able to assist you with this. Contact our Liaison Team at LISLiaison@wlv.ac.uk

The Library Skills Team will continue to provide support for your students. They will be doing this through various virtual options. Please ask your students to contact us by email to Skills@wlv.ac.uk.

Yes, we will be offering these as virtual workshops, using Canvas. For further details check our web site at www.wlv.ac.uk/skills or contact the Skills Team at skills@wlv.ac.uk.

You can search for online resources through LibrarySearch. You will find a list of online databases where you can search for journal articles, reports and other materials specific to your subject by finding your subject on the database page.

Students can access their reading lists via your Canvas topics.

You will need your University username and password to log on to these resources. Please get in touch via email or live chat (ASSIST) if you are having any problems with access. 

If you are signed up for a researcher’s workshop, these will be held virtually in Canvas. Please keep an eye on your student email, as this will be where we share guidance with you for joining the session.

Yes, both WIRE and Elements are online hosted systems so will remain accessible for submission of research publications.

Support and queries regarding open access will continue to be available at wire@wlv.ac.uk.

Unfortunately, due to current Covid-19 restrictions in place, the Library is unable to support Visitor and SCONUL access during this time.

We will update our webpages as soon as these restrictions change. In the meantime, you can contact us if you have any queries.