About Us

IT Services is a core component of the Directorate of Academic Support.

The staff who provide the University’s IT services and facilities are organised under the leadership of the IT Services Senior Management Team as shown below.

More information on our IT Services teams.

     

Nici Cooper

Assistant Director, Service Support

 

Responsible for the overall provision of service delivery support to IT Services users.

     

Jane Caddick

Management Consultant, Business Learning and Information Systems

  Providing professional services to support the University’s Information Systems Strategy and ICT projects and developments.
     

Sharon McKoy

Second Line Support Manager

  Provision of IT and AV support and installation of IT equipment across the University.
     

Simon Brimble

Third Line Support Manager

 

Analysis and resolution of complex technical issues escalated by the Second Line Support Team.