Faculty of Social Sciences Student Services

Independent, impartial support and advice covering all aspects of the student experience.

Find us in the Faculty Office, Room MU202 on the second floor of the Lord Swraj Paul Building (Business School building)

Telephone: 01902 321789

Email: FoSS@wlv.ac.uk

Open: Monday - Friday,  8.45am - 5pm

We also offer an in-house academic skills service which you can access if you would like to further develop your study skills.

Student Services Administrators

How we can help you

Our Student Services Administrators are your first point of contact when you contact the Student Services office. Our role is to:

  • provide first-line triage to all student queries
  • administer assignment submissions
  • conduct the International monthly check-in
  • assist with SAMs and Academic Skills appointments.

Student Advisors

Lynne CliffeFaculty Student Advisor - Undergraduate Business Subjects

Lynne Cliffe

Email: l.cliffe@wlv.ac.uk

Tel: 01902 323631

 

‌‌Faculty Student Advisor - Postgraduate Business

Vacant post

Tel: 01902 322335

Amy SharpFaculty Student Advisor ‌for Undergraduate Law & Social Science, Historical and Political Studies‌

Amy Sharp

Email: amy.sharp2@wlv.ac.uk

Tel: 01902 321640

Ben RedfernF‌aculty Student Advisor for Postgraduate Law & Social Science, Historical and Political Studies‌

Ben Redfern

Email: b.redfern@wlv.ac.uk

Tel: 01902 323758

Roles of a Student Advisor

  • Support individual student  difficulties in liaison with colleagues in the Faculty of Social Sciences and the wider University 
  • Support and mentor the Graduate Interns
  • Understand the student  journey and support them throughout their programme to reach their full potential
  • Engage with students to promote support available
  • Encourage students to utilise the support offered

What support can we offer?

  • Advice on University regulations
  • Programmes advice
  • Signposting
  • Progression advice
  • Advice on extenuating circumstances and extensions

Graduate Interns

Our Graduate Interns are recent graduates who will share the benefit of their experience and help new students to settle into their academic programmes. They also assist returning students. They:

  • provide advice and support to students on a range of queries including enrolment and registration and programme management and refer (as appropriate) academic and non academic queries
  • monitor and support engagement and attendance amongst students
  • support individual students who are having difficulties
  • review and ensure the accuracy of information to students
  • support the continuous enhancement of the student experience through advocacy and engagement with student representation, the Student Voice and Faculty Councils (or similar).

Student Services Co-ordinator

Aimee Moreton

Aimee Moreton

Graduated in BA (Hons) Business Management in 2012

My role

My role primarily is to manage the Student Services Team ensuring we deliver excellent customer service throughout the year. I also manage and lead on the planning and implementation of key student-facing activities including enrolment, welcome week, course inductions and graduation.