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Life on Campus FAQs

Safety on Campus

Road to Reopening @WLV

Face coverings are now mandatory in all parts of our campuses; this includes communal areas (for example stairwells, corridors and when entering/exiting a building) as well as in teaching spaces, which includes classrooms, lecture theatres and practical rooms.

When on campus, please ensure you have a face covering with you to wear.

Please be mindful that there may be some staff and students who are exempt from wearing a face covering due to a disability. This includes hidden disabilities, such as anxiety and autism. There is not a requirement for people to prove that they are exempt from wearing a face covering, and students can choose to communicate their exemption in their way. Please be sensitive to this.

Everyone must understand that face coverings do not replace good hand hygiene and other safety precautions. This includes effective hand washing, the use of hand sanitisers where soap and water are not readily available, and social distancing.

We remain committed to ensuring that you have the best learning experience possible but we need to place the safety of students and staff at the heart of everything we do. When using classrooms, study spaces and PC areas it is important that everyone follows some simple rules to ensure the safety and wellbeing of everyone.

 You must:

  • Wear a face covering in all learning environments including the library, classrooms, study spaces, PC areas, and walking around campus.
  • Keep 2 metres safe distance from others. Do not use the spaces if they are too busy and you cannot maintain 2m safe distance.
  • Wash your hands regularly and use the hand sanitiser provided.
  • Use the cleaning kit to wipe down desks, keyboards, and other equipment before and after use.
  • Follow the signs and floor markings. Spaces have been arranged to ensure you can social distance - only use the spaces designated for use and don’t move chairs or other furniture.

Failure to comply with these guidelines will be treated as a disciplinary matter under the University’s Student Disciplinary Procedure and could result in your exclusion from the University.

Both students and staff are expected to take personal responsibility for ensuring they are up to date with the latest information.

If you begin to suffer from symptoms of Coronavirus you should not come onto campus or, if living in university residences, leave your accommodation.

View our Safety on Campus web page for more information. 

More information on our Covid-19 Reporting Procedures can be found here: https://www.wlv.ac.uk/news-and-events/coronavirus/covid-reporting-procedure-/ 

The University has been and will continue to work closely with Public Health England on what to do if a member of staff or a student is confirmed as having Coronavirus. We are providing the information they need from us to assist with their Test and Trace processes.

  • Students who experience any Coronavirus symptoms must not come on to campus.
  • If you are taken ill whilst on campus, you should return home immediately and should avoid touching anything.
  • Everyone should cough or sneeze into a tissue which must be placed in a landfill bin, if no tissues are available, then the crook of the elbow must be used.
  • You must contact the NHS (111) and seek further advice.

Anyone who experiences Coronavirus symptoms or receives a positive test result, must email: Covid-19help@wlv.ac.uk and provide the following information:

  • Full Name
  • Student Number/Department
  • Contact Telephone Number

Complete the online reporting form. 

Contact your personal tutor/line manager to inform them that you are self-isolating. 

Email: Covid-19help@wlv.ac.uk with the result of your test as soon as possible.

The use of lifts should be avoided where possible and used only by those who may be disabled or have medical problems that would be exacerbated by having to use stairs.

Please be mindful that there may be some staff and students who are exempt from wearing a face covering due to a disability. This includes hidden disabilities, such as anxiety and autism.

There is not a requirement for people to prove that they are exempt from wearing a face covering, and students can choose to communicate their exemption in their way. Please be sensitive to this.

Some people may feel more comfortable showing something that says they do not have to wear a face covering. This could be in the form of an exemption card, badge or even a home-made sign.

This is a personal choice and is not necessary for law.

You can download an exemption card template for your phone and print from the government website, here www.gov.uk/government/publications/face-coverings-when-to-wear-one-and-how-to-make-your-own

In response to the Covid-19 pandemic, cleaning has been re-prioritised to focus on touchpoints – such as door handles to building entrances and WC facilities, handrails and lift buttons in high footfall areas at busy times of the day.

Toilets and washrooms will be cleaned more frequently throughout the day.

Hand sanitiser is also available at the entry/exit points of all main buildings.

More information on our Covid-19 Reporting Procedures can be found here: https://www.wlv.ac.uk/news-and-events/coronavirus/covid-reporting-procedure-/ 

Action required:

Anyone who experiences coronavirus symptoms must not come on to campus or must leave campus immediately, avoid touching anything and return to their home or residence.

You should call 119 or visit gov.uk/get-coronavirus-test to arrange a free NHS test.

Email: Covid-19help@wlv.ac.uk and provide the following information:

  • Full Name
  • Student Number/Department
  • Contact Telephone Number

Complete the online reporting form. 

Contact your personal tutor/line manager to inform them that you are self-isolating. 

Email: Covid-19help@wlv.ac.uk with the result of your test as soon as possible.

Return to campus when:

Your test comes back negative or if you have not had a test, a period of 10 days has passed since the symptoms started and you feel well.

Facilities on Campus

Road to Reopening @WLV

Accessing the Library 

From Monday 11 January until further notice, Harrison and Walsall libraries will be open 10 am - 4 pm Monday to Saturday. 

On Wednesday 13 January the Hutchison Library at Telford Campus will close at 4 pm and will remain closed until further notice.  The University will continue to keep opening hours of the library under review.

If you are a student who has been accessing the Telford library, alternative study space is available in The Angad Paul (SA) Building, Common Room Restaurant area 10 am – 4 pm (no booking required.) Please note that catering facilities will not be available.

You will still be able to book to use study spaces, PCs and printing facilities at the Harrison and Walsall libraries. Click and collect and book returns will also be operating, as will laptop loans. However, we strongly advise that you do not travel to campus unless it is necessary to do so for your studies.

All students accessing study spaces will be expected to follow social distancing guidelines and, in line with the latest advice from the UK Government face coverings must be worn.

Please ensure you bring your Student ID to access the library. You must book a study space in advance of travelling and show your booking confirmation to staff upon arrival.

Online Resources

There are a huge amount of online resources and learning support accessible from the library webpages and Canvas. To get started, access your Reading Lists via Canvas, or go to LibrarySearch to search across thousands of resources including ebooks, journals, articles.

Need Help?

If you have any questions about the service or need help with access resources, support is available 24/7 via the online chat service ASSIST.

Academic skills support remains fully available through the latest lockdown with our library team continuing to help you identify, develop and refine your academic skills. One to one support remains available by appointment together with a range of on-line support and live training workshops offered via a range of platforms. Full details at wlv.ac.uk/skills.

 For further details on accessing library services and latest updates, visit wlv.ac.uk/lib/reopening.

Gym and sports facilities are now closed in line with the current national lockdown guidance. Students who require access to sports facilities as part of their course should speak to their personal tutor or course leader. 

In line with the current national lockdown restrictions, all catering facilities on campus have temporarily been suspended. Students who need to be on campus to access teaching or study spaces are advised to bring their own refreshments with them.  

Prayer rooms at City Campus remain closed but support is still available from our Chaplaincy team, to get in touch with them please email: chaplaincy@wlv.ac.uk 

You can also visit the Chaplaincy on Facebook or follow us on Twitter and Instagram to keep up to date with what is happening

Road to Reopening @WLV