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20,000 Clearing calls to University


The unprecedented level of demand means that there are only a very small number of full-time undergraduate places still available, although there are still opportunities to study part-time and postgraduate courses.

The advice to prospective students today is to visit for a full list of courses or call the hotline number 0800 953 3222 to gain up to date information.

The number of calls received over a 12-hour period was 20,000 – which was more than the total number of calls over the first three days last year.

The period between 11am and 12 was the busiest, with 4,000 calls received in one hour.

In addition, almost 240 people logged on to the live Clearing clinic between Monday and Thursday, with 187 visiting on Thursday alone.

Academic Registrar Paul Travill said: “This year has seen an unprecedented level of calls to our Clearing hotline. Some people may have experienced problems getting through, so we provided advice via our website and online Clearing clinic to keep trying and ensured the online information was right up to date.

“The advice today is to call as soon as possible, as courses are filling up quickly, and if you have received an offer of a place through clearing, it is vital you complete your application promptly. ”

The University is holding an Open Day on Saturday, 21 August 2010 from 10am to 3pm where people can gain more information about what is available. There will also be information about part-time and postgraduate study, and courses available for 2011 entry. The open day is taking place at Wolverhampton and Walsall campuses.

The Clearing hotline number - 0800 953 3222 – opened at 7am yesterday, Thursday 19 August 2010, with 65 people answering the phones. An online Clearing Clinic at offering advice and support to students launched on Monday, and continues throughout Clearing.

For more information please contact the Media Relations Office on 01902 32 2736 or 01902 518647.

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