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Self isolating during Covid-19

Stay connected, engage with your learning and access support

Protecting our University community requires everyone to play a part by being socially aware and individually responsible to help reduce the spread of the virus. There may be a time during this semester when you need to self-isolate, and this guide will help you know when and how to isolate, how to inform the University and the essentials you’ll need to engage with your learning and access support when required.

If you are experiencing symptoms of coronavirus or have tested positive, please refer to our Covid-19 Reporting Procedure for the action you need to take. 

Guide for self isolating

If you need to self-isolate, we will support you every step of the way. We have compiled the following advice and will update this in line with national and local guidance.

We strongly encourage students and staff to download the NHS Test and Trace app and use it to check-in at any location that has a QR code to scan. These will be displayed at food outlets on campus and also at bars, restaurants, hairdressers and other public businesses in our region.

By using the app correctly you’ll be notified if you’ve had contact with a positive case and need to self isolate to keep others safe.

Our Covid-19 Reporting Procedures page contains more information on what to do if you are contacted by Test and Trace. 

You will need to self-isolate up to 10 days if:

  • You have any symptoms of coronavirus (a high temperature; a new continuous cough or a loss or change to your sense of smell or taste)
  • You've tested positive for coronavirus 
  • You live with someone who has symptoms or has tested positive
  • Someone in your support bubble has symptoms or has tested positive
  • You have been told to self-isolate by NHS Test and Trace or the NHS COVID-19 app
  • You have recently arrived in the UK from a country with a high coronavirus risk

Anyone who experiences coronavirus symptoms or receives a positive test result must not come on to campus or must leave campus immediately, avoid touching anything and return to their home or residence.

You should call 119 or visit to arrange a free NHS test.

Email: and provide the following information:

  • Full Name
  • Student Number/Department
  • Contact Telephone Number

You will receive an auto-response with a link to our online reporting form. Complete the online reporting form as soon as possible. 

Completing the online reporting form will inform Faculty Student Services for students, and will help the University to ensure the right support is in place. 

Contact your personal tutor/line manager to inform them that you are self-isolating. 

Email: with the result of your test as soon as possible.

You must remain at home or in your student accommodation if you’re self-isolating.

  • Do not come on to campus, go to work or visit public places
  • Do not use public transport or taxis
  • Do not go out to get food or medicine – you should order it online or by phone, or ask someone to bring and leave outside your home
  • Do not have visitors in your home, including friends and family, unless you have people providing essential care (who should be informed you are self-isolating)
  • Do not visit friends or family in their own homes
  • If you live in student accommodation you should remain there, and not travel back to your home address. 

In the event that you or someone in your accommodation corridor exhibit coronavrirus symptoms, you must inform the University by following our Covid-19 Reporting Procedures.

Residents on the corridor will be provided with;

  • Bin bags for you to place all your rubbish in, this will be required to be double-bagged, and you will need to leave this in the “drop zone” (outside of your communal corridor door) by 7 pm each day. The rubbish will then be collected and removed from the building and stored separately to other waste for 72hrs then placed into the appropriate refuse bin.
  • The corridor will not be allowed guests or visitors in their room/corridor at any point during the period of isolation, other than key staff/workers or the emergency services.
  • You will all be required to stay in your room/area for the isolation period and not leave the corridor.
  • You will be required to share communal kitchen facilities. It is requested that the kitchens should be limited to one person using this at any given time. You should use your own kitchen cutlery etc. and the areas you have used should be cleaned before and after use.
  • In standard accommodation, students will have shared bathroom facilities for the corridor. The touchpoints (door handles, etc.) must be wiped down regularly and you should not share toiletries.

More information can be found on our accommodation webpages.

There are a range of supermarkets that provide a delivery service in our region.




There is also the option to have hot food delivered and the following websites will signpost you to takeaway restaurants with a variety of cuisines in your local area:

If you are a student living in accommodation, you should inform the Accommodation Hub when you are placing an order for delivery. A member of staff will arrange to meet the delivery driver outside of your block and bring the shopping/food to your corridor door, for you to collect.

Email addresses:

Telephone numbers:

  • City Hub: 01902 32 2106
  • Walsall Hub: 01902 51 8961
  • Telford Hub: 01902 32 3900

Connecting with other students is a positive step that can enhance your studies through learning from others and making new friends. It is also an essential step to avoid loneliness and to contribute to positive mental health. Your modules in Canvas will have a discussion area which is open all the time for students to communicate.

The University of Wolverhampton Students' Union offers many opportunities to interact with other students, be it through student societies, online activities and events, campaigns or student voice. You can find out more about Wolves SU here.

You can find more information about learning online here

Essential for self isolating

Stay connected, engage with your learning and access support