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General Advice and Prevention FAQs

Last updated: Friday 1 May 2020

General

The University continues to closely monitor the national situation regarding Coronavirus and regular meetings have been taking place over the last month to plan potential responses. We are in touch with other universities to ensure we are all sharing best practice and liaising with our local councils and public health regarding situations at a local level.

 

A Planning Team is now meeting daily and will coordinate the University’s response as the situation develops. Its priorities are to protect the health of members of the University community and plan how to reduce disruption to learning outcomes for our students. 

 

In the first instance, staff and students with any queries should visit the University’s dedicated webpage: www.wlv.ac.uk/coronavirus and these Frequently Asked Questions. There are sections providing advice for staff and students, as well as prevention, travel advice and general information.

 

The University would also encourage all staff and students to remember to treat all members of our community with respect and understanding. 

The risk to the UK has been raised to high.

The most up to date information on risk levels is included on the Government advice page.

 

 

The NHS has a dedicated page containing the most up to date guidance on symptoms, avoidance and steps to take if you suspect you might have coronavirus.

Staff are advised to ring their line manager to report sickness absence as early as possible.

Managers should ensure they are accurately recording any reports of absence as appropriate. Guidance for managers is available from HR and in the staff FAQs sections of this page.

 

If you are a student with symptoms, you should:

  • not attend the University for classes, exams, hand in assessments or any other reason
  • please let the University know by logging your call  through e:Vision.  A key benefit to using the Helpdesk call is it's very easy to track, update and have a record of your query and our responses, we will respond to your call as soon as possible.

 

If you are an international student on a Tier IV visa and you are self-isolating or have the symptoms above, you must not attend the University to have your attendance card signed. Please contact your Faculty Student Services on the number above and they will contact our UKVI support team to let them know.

Large scale events are not currently taking place at the University and students and staff are being advised to observe the latest government advice around social distancing

 

Following the Prime Minister’s announcement on Monday 23 March regarding social movement and travel, the bus timetable is suspended until further notice. We will update students and staff when the situation changes.

 

Prevention

How to avoid catching or spreading coronavirus

Do

  • wash your hands with soap and water often – do this for at least 20 seconds

  • always wash your hands when you get home or into work

  • use hand sanitiser gel if soap and water are not available

  • cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze

  • put used tissues in the bin immediately and wash your hands afterwards

  • try to avoid close contact with people who are unwell

Don't

  • do not touch your eyes, nose or mouth if your hands are not clean

Coronavirus can cause more severe symptoms in people with weakened immune systems, older people, and those with long-term conditions like diabetes, cancer and chronic lung disease.

Students

Students with underlying health conditions, or those who care for family members with an underlying health condition, may be in a position where they are no longer able to attend university in person.  The University will endeavour to put in place support and resources to ensure that that your studies will not be adversely affected.   

If you have a query please log your call  through e:Vision - A key benefit to using the Helpdesk call is it's very easy to track, update and have a record of your query and our responses, we will respond to your call as soon as possible. 

 

Staff 

 

The University understands that some staff may have concerns about their own health or indeed the health of those in their immediate family / domiciliary grouping, especially if the staff member / family member has underlying health conditions which may increase their risk in relation to respiratory illnesses like COVID-19.

 

You may have had guidance from your GP/specialist about how best to manage a health condition and this should be taken into account.

 

If you are worried please speak with your line manager about how best to manage the situation; they can carry out a dynamic risk assessment with you with support from your HRBP or HR Adviser to look at how any risk can be mitigated, where and if possible. 

 

It may be that the most appropriate way to mitigate risk is for staff affected in this way to work from home, however managers will need to consider this in the context of the wider needs of the team and the work to be done.

 

Staff are advised to follow best practice about reducing the risk of infection which can be found on the www.wlv.ac.uk/coronavirus page.

There is little evidence of widespread benefit for members of the public, however face masks do play a very important role in places like hospitals.

 

Of greater importance for the general population is good hand hygiene, which should be practised by all, regardless of symptoms or the lack of them. Another effective risk control measures is the use of paper tissues, when combined with prompt disposal and hand-washing.

How to avoid catching or spreading coronavirus

Do

  • wash your hands with soap and water often – do this for at least 20 seconds

  • always wash your hands when you get home or into work

  • use hand sanitiser gel if soap and water are not available

  • cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze

  • put used tissues in the bin immediately and wash your hands afterwards

  • try to avoid close contact with people who are unwell

Don't

  • do not touch your eyes, nose or mouth if your hands are not clean

The University is following Public Health England advice which is below:

DO:

  • wash your hands with soap and water often – do this for at least 20 seconds

  • always wash your hands when you get home or into work

  • use hand sanitiser gel if soap and water are not available

More information is available: https://www.nhs.uk/conditions/coronavirus-covid-19/

Further advice

Public Health England is regularly publishing information, advice and guidance on Coronavirus (Covid-19). This includes the most up to date travel information.

Advice and guidance about the symptoms and what to do if you think you may have Coronavirus is available via NHS 11 Online.

The Department for Education (DfE) has also launched a new helpline to answer questions about COVID-19 related to education.

Staff, parents and students can contact the helpline by telephone and email:

Phone: 0800 046 8687
Email: DfE.coronavirushelpline@education.gov.uk

The helpline is open from 8am to 6pm, Monday to Friday. 

Social distancing measures are steps you can take to reduce the social interaction between people. This will help reduce the transmission of coronavirus (COVID-19).

For more information visit: https://www.gov.uk/government/publications/covid-19-guidance-on-social-distancing-and-for-vulnerable-people/guidance-on-social-distancing-for-everyone-in-the-uk-and-protecting-older-people-and-vulnerable-adults