Drop-in and One-to-One Support

If you’d like to see someone in person about your academic skills, the first place to go is our drop-in service. This is held at City, Walsall and Telford libraries. There’s no need to book – just come along at the following times:

UPDATE: Between 3rd November and 8th December, we’ll be running extra Monday drop-in sessions at Walsall Library.

Drop-in schedule for 15th-23rd December: 

Note: There will be no drop-ins running from the 24th December 2025 - 2nd January 2026

Drop-in schedule for 5th January onwards:

Please note that the drop-in service can be very popular at peak periods (such as assignment deadlines). If you can't be seen between 11am-4pm, contact us to request an appointment. To access our other support, including online workshops, head to www.wlv.ac.uk/skills.

Useful info:

Do you have a particular learning need? Before booking an appointment with us, we’d recommend you look over the Communication Services page. If you require a BSL interpreter, manual note-taker or other communication support service, please organise this prior to confirming an appointment time.

Please note that the Skills for Learning team cannot proofread work and cannot offer subject-specific advice. For further information about our support, please download our Feedback Guidance.

Finally, if you and other students are looking for an appointment together we can arrange this. Just contact us with a list of the student names and numbers, and we’ll arrange for a group session.

Have some feedback on our service? You can let us know your thoughts here: https://uow-survey.onlinesurveys.ac.uk/skills-for-learning-support-feedback