There was a problem logging in

Unfortunately there was a problem logging in to this resource. Please follow the steps below to complete the authentication process, or contact us for further help if you continue to have problems.

Some users have reported issues when using Safari Browser on Apple devices. If you are unable to access resources with Safari, we would recommend using a different browser, such as Google Chrome.

Authentication prompt for electronic resources

  • Follow the "Authenticate" link below; it will open in a new window
  • You should be prompted to log in.
  • Use your 7-digit student number as your username, along with your IT password.
  • Once you see the page confirming you have logged in, close the window.
  • Now try to access the resource again.

Authenticate

If you have forgotten your IT password, please see the page IT Account Password

If you are still unable to access the resource after following this advice, please contact us.