As part of the move of staff to Office 365, ITS are improving email services by moving everyone to “Exchange Online”.
The move will be phased in over several months but will give all staff huge 100Gb space for email! You will be contacted by ITS when your mailbox is due for migration.
For the move to be as smooth as possbile, we've outlined some key pointers of what you'll need to do below.
Make sure you're logged out of Outlook the evening before you're set to make the switchover (you'll be notified when by ITS).
Do not access your emails until the next morning - this includes accessing your email from mobile.
The day after your migration has taken place, when you open Outlook, everything should be there as normal.
If you had a personal storage file (or pst) from our previous Outlook, you can import this by following the instructions on this page.
Your email on your mobile device will also be the same as before, for recommended guidance on how to use Outlook on different mobile operating systems, click the relevant link below:
Another added bonus to moving over to Exchange Online is that you can now access your email using any web browser. Simply visit http://www.outlook.com/wlv.ac.uk and log in using your University credentials.
There are a number of known issues that we're aware of with Office Exchange that the team are working to resolve. We will update this area with any additional issues going forward.
If you have any issues with your mailbox, access or the migration across to Exchange Online, please contact the IT Service Desk by emailing firstname.lastname@example.org or calling ext 2000.