Orders for Desktop PCs, Laptops, Software (including licensing) and Telephones (Mobile and IP) must be raised by IT Services.

IT hardware

A contract has been awarded to Getech who will supply the university with Lenovo IT hardware equipment, including: desktops, notebooks, two in one devices, monitors and accessories.

Please browse the Getech webpages to see which desktops, laptops, monitors and accessories are supported by IT Services. When ready, submit your purchasing request to IT Services, as per the instruction on the Getech webpage.


If you know what you require, please complete the email template by clicking on this link: itsupport@wlv.ac.uk. This will automatically log a Service Desk call with your Department/Faculty and Contact Details. You will be provided with an email receipt and call reference.

The following information must be provided in the email:

 Description of Goods/Service:  List of the goods or services to be procured.
 Delivery Location:  Specify location – if blank will default to MX.
 Work Order:  From the requesting department’s range of work orders or the relevant project budget.
 Estimated Cost:  Of all items inc. VAT

You may be contacted by IT Services staff to clarify your requirements. Once these are clear, the required orders will be raised directly on your Faculty/Department Work Order for approval by the relevant budget holder.  TheServiceNow reference will also be included in the message box on the Agresso system, forming part of the workflow and providing a cross-reference between systems and departments.

Small IT Consumables, such as USB memory sticks, can be purchased online using a known supplier such as AmazonEbuyer and Play.

For advice on buying any IT equipment for University use, please raise a Service Desk call by ringing ext. 2000.