Student Support & Wellbeing

The Student Support & Wellbeing Services are made up of several specialist teams. Please ensure you contact the correct team for guidance on your specific query. Details on each team can be found below.

 

Get support online from ASK@WLV

Go to e:Vision

Get support online from ASK@WLV by logging a helpdesk call on your e:Vision or call 01902 518 518 (Telephone lines open Monday to Friday, 10am - 5pm)

Student Support and Wellbeing Services

Find out about accessing Student Support and Wellbeing services 

With the start of the new academic year, the Mental Health and Wellbeing team are offering “Drop-ins”.

The Drop-in gives you a chance to have a quick 20 minute chat with a Mental Health and Wellbeing Practitioner. During this time we can help you come up with an ongoing plan.

Our Mental Health Drop-in is now available in person or virtually Monday - Friday between 12.00pm to 2.00pm. 

MHW Drop Ins

Contact us

If you have an enquiry about the service, please email MHWenquiries@wlv.ac.uk (this email is for both student and staff use).

We will be able to respond Monday to Friday, 9am - 5pm, either by telephone or email.

 

Additional resources:

  • Student Minds is a student mental health charity.
  • WLV Student Life Connect – we encourage you to register with this free 24/7 digital mental health and wellbeing service with self-help resources and online support for students at The University of Wolverhampton. 
  • Find more self-help resources.

 

Crisis support

Our University Mental Health and Wellbeing support team is not an emergency service and is not a 24/7 service.  Should you require immediate support please see our need help now page.

 

For full information about the service available from the University Mental Health and Wellbeing Team, go to wlv.ac.uk/MHW.

The Multi-faith Chaplaincy

The Chaplaincy supports the spiritual, cultural and pastoral needs of students and staff.

The Chaplains are available as a confidential means of support if you ever need to chat. We meet with people in person and online; host events to build understanding between communities and develop friendships; and offer advice and training in relation to religion and faith. 

For general enquiries, email Chaplaincy@wlv.ac.uk or phone 01902 32 2904  

You can also follow us on:

For full information about the Multi-faith Chaplaincy service, go to wlv.ac.uk/Chaplaincy 

Student Funding Support 

The university has significant funding in place to support students who are struggling with financial hardship, including the Dennis Turner Hardship Fund, a range of specific bursaries, and emergency loans.  

You can get in contact with the Funding Support Team:

For information on the hardship fund and how to apply go to wlv.ac.uk/fund. 

 

Struggling with debts?

If you are struggling with debts you may find the following organisations useful:

Student Funding England

If you have issues with Student Funding England you will need to call them on 0300 100 0607.  See our SFE guidance page for advice.

Change in your study

If you have a change in your study, (i.e. change of course, mode of study, change of cohort) and this is affecting your funding, you will need to log Helpcall to ASK@WLV in e:Vision; or call 01902 518518; or visit one of the on-campus Helpdesks to speak to someone in person. See wlv.ac.uk/ASK for locations and information about the service.  

The Disability and Inclusion Team are here to provide advice and support for students and applicants who have a disability or Specific Learning Difference.

Please register by completing our online Self-Declaration Form (SDF)

We can help you to: 

Contact us

For support and advice for any disability-related queries

  • Current Students: please log a Helpcall to ASK@WLV on e:Vision; call 01902 518 518; or visit one of the on-campus Helpdesks to speak to someone in person. See wlv.ac.uk/ASK for locations and information about the service. 

For more information about support and advice visit our Disabilities and Specific Learning Differences webpages. 

Care Leavers/Estranged Students

 Specialised support and advice is available for:

  • Care Leavers (students who have previously been in the care of a Local Authority for 12 weeks or more around their 16th birthday)
  • Estranged Students (aged 25 or under) who have no communicative relationship with either living biological parent.

  Students can register for support, at any time, by completing the Registration and Consent Form.

  Find more information and advice at: wlv.ac.uk/care. 

Support to study

Report a cause for concern

Complete this form if you are concerned about a student's participation, behaviour or wellbeing.