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IT Essentials for new and returning students

08/09/2020

As outlined in the Road to Reopening @WLV, when students start to their studies in the new academic year teaching will take the form of blended learning – which means a mixture of face-to-face delivery, on-campus and virtual lessons or lectures.

Access to IT and learning technologies will form a significant component of this and the educational experience at the University. There will be a set of standard and core IT essentials that all students will need to access, as well as specialist software for some courses.

It will be necessary for all students to familiarise themselves with their digital learning environment and those IT essentials that will be needed for day-to-day studying.

Whether you are a student studying from home on your own device or on-campus using a University PC, you will have access to all our core applications:
  • Microsoft 365 for email, file creation and storage.
  • Canvas for your Virtual Learning Environment (VLE).
  • MyWLV app for central access to everything in one place (including your timetable).
  • E:Vision where you can update your details and log a Helpdesk call.
More information about our digital campus here: www.wlv.ac.uk/its/essentials/

Software and PCs will be available to use on-campus, students can also access a full range of free software to use on their own laptop or PC, including a free version of Microsoft Office 365.

If a course requires access to specialist software, for example Adobe Creative Cloud, the course team will provide students with more information during WLV Welcome and Induction on how this will be managed.

For help and support, students can contact the University IT Service Desk by email (itsupport@wlv.ac.uk) or via the online portal, Monday to Friday, 8 am to 5 pm.

For more information please contact the Corporate Communications Team.