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Introducing WLV Student Life Connect

WLV Student Life Connect

Introducing WLV Student Life Connect: The University's new counselling, information and advice service offering support for issues arising at university, home, or work.

WLV Student Life Connect has been developed in collaboration with Care first, it is a FREE, CONFIDENTIAL, INDEPENDENT, and IMPARTIAL source of support.

All students will be enrolled to access advice, guidance, and support on a wide range of care issues, health issues, benefits and entitlements, relationships, childcare, anxiety, depression and more.

The service can be accessed via our own WLV dedicated phone line (0333 212 0672) and webpage with an online chat function 24/7, 365 days a year.


Download the My Possible Self app

Access WLV Student Life Connect support services on the go, through the My Possible Self (MPS) app.

This is a mental health app that will help you to reduce anxiety and stress and improve low mood. This unique health management resource promises to help you to;

  • enhance your wellbeing
  • lead a healthier lifestyle
  • improve your personal wellbeing score
  • identify aspects of your lifestyle that need some focus.

Organisation Code: SoD2021!


Access the Care first website

In addition to a range of online wellbeing resources, a 24/7 online chat function is also available for students, by visiting the Care first website and entering the following login details;

  • Username: uowstudent
  • Password: student

This online platform also offers legal advice and information from legal specialists. Guidance is available on debt management and finances, and even support with issues such as unresolved parking tickets.

The service is live and available right now for anyone who feels that they need it. 

Find out more on Student Life Connect on our Mental Health & Wellbeing advice webpages. 


Care first webinar series 

Care first offer a regular schedule of webinars which are open to all University of Wolverhampton students and staff. 

  • Monday 18 December - Care first Lifestyle - Your Digital Wellbeing Solution,  12 noon,  click here to register
  • Wednesday 20 December - How Care first can Support You, 12 noon, (please note this session is focused on employee support) click here to register
  • Friday 22 December - Seasonal Joy, 12 noon, click here to register
  • Wednesday 27 December - How Care first can Support You, 12 noon, (please note this session is focused on employee support) click here to register
  • Friday 29 December - What is Short Term Solution Focused Counselling, 12 noon, click here to register

If you are unable to join the live session, a recording can be accessed using the same link after the webinar has taken place. 


Further support from the University

You can access the WLV Student Life Connect at any time, as well as a range of wider mental health and wellbeing support services available from the University at

Throughout the year we will continue to communicate support available to you, which will include a team of mental health and wellbeing practitioners; a suite of face-to-face and online psychoeducational sessions; as well as external services commissioned to deliver on-campus bespoke and specialist services and care, such as sexual health. This is in addition to wider student support services which include a disability and inclusion team, our support to study and cause for concern pathways, and our student money and funding team.

Find out more at

For more information please contact the Corporate Communications Team.

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