Back Back

Number matching coming soon to MFA Authenticator app

21/04/2023
Number matching coming soon to MFA Authenticator app

If you use the Microsoft Authenticator app for Multifactor authentication (MFA), from May onwards you will notice a slight enhancement to the authentication steps.  

Microsoft are introducing number matching, for those using the app. For this to work, you will need to make sure your Authenticator app is up-to-date. Please check for any notifications in the app store or on your phone. 

You will notice that from May when you receive an MFA notification through the app on your mobile phone, it will ask you to match the correct numbers displayed on your phone screen.  

There is also an option to use your password as this extra layer of security when using the app to authenticate. 

As a result of this change to the security levels within MFA, you will no longer be able to use an Apple or Google watch to authenticate. This is a Microsoft decision.  

For more about MFA visit wlv.ac.uk/mfa

For more information please contact the Corporate Communications Team.