About Us

Business Support provides central administration support to the Facilities and Support Services Department, managing the administration processes associated to student allocations of accommodation along with any debt recovery associated.  We ensure that the centrally held contracts can deliver an exceptional service, so the University estates can carry out their day to day activities.

Business Support provides essential communication links that support the departments with web pages, producing surveys and promotional material to communication the Directorates services. We also manage the initial procurement process for central contracts and then proceed to manage the delivery of their performance through Service Level Agreements and Key Performance Indicators. Ensuring all governance and compliance issues are adhered too.

The team also deliver campaigns to promote the Campus life portal & Social media updates for staff and students of forthcoming events and activities.  They also manage the following contracts for waste disposal, recycling, pest control, cleaning, washrooms and mail & DHL courier services across the University Estate.

They also assist with the Accommodation administration such as; allocating students, answering E-Vision helpdesk queries, online chat service for students applying, debt chasing & general enquires. Assistance on Open Days with accommodation hubs.

Digital print services is the on-site digital print unit offering a comprehensive range of high quality graphic design, digital print and print finishing services at very competitive prices to all students and staff at the University and to the general public.

The Team

NameJob titleTelEmail
Office number  Business Support

01902 321040

Bec Woolley Business Operations Support Manager

01902 322696

Tammy Evans Business Manager

01902 321282

Sati Kaur Communications Manager 01902 321542  s.kaur21@wlv.ac.uk 
Luke Gillon IT Manager 01902 322612 l.gillon@wlv.ac.uk 
Sukhjit Bawa Facilities Support Assistant 01902 321314 s.bawa@wlv.ac.uk 
Juliette Warren Facilities Support Assistant 01902 321582 juliette.warren@wlv.ac.uk 
Lakhjit Grewal Facilities Support Assistant 01902 321269 lakhjit.grewal@wlv.ac.uk