Nicky worked in customer services and customer services management for a number of years before moving into Learning and Development consultancy and teaching role in 2000. During this time she worked with a variety of clients providing bespoke learning, development, coaching and mentoring solutions for individuals in blue chip organisations, SMEs and third sector organisations. Nicky has worked with staff at all levels from shop floor to senior management, identifying and developing the skills they need to develop. Her teaching experience is in the areas of leadership, HR and learning and development in both Further Education and Higher Education, and involves working closely with awarding bodies such as the CIPD and CMI.
Nicky teaches in a variety of areas including elements of Human Resource Management, Learning and development, Business ethics and Coaching and Mentoring