Staff Profile: Dr Gurmak Singh

Gurmak SinghFaculty

Faculty of Social Sciences


University of Wolverhampton Business School (UWBS)


Head of Transnational Educational Operations

Contact details

Direct line: 01902 323965



University of Wolverhampton
Faculty of Social Sciences
MN Building
City Campus North

Area of expertise

Adoption and diffusion of innovations


Dr Gurmak Singh is responsible for the academic operations for international and UK collaborations within the Faculty of Social Sciences. The faculty works with international partners in Asia, Europe, Middle East and Africa. His role includes coordinating the delivery of international and UK provision, supporting the Faculty strategic planning process in this area and managing the budget for these collaborative activities. 

‌After gaining his BSc in Computer Science from University of Swansea, Gurmak Singh started his career working with an IT company in London writing software for business applications (travel and insurance). 

He was offered a teaching role at London College of Printing and this led him towards a career in teaching. He completed a teaching certificate, Diploma in Management, Masters in research and a Doctorate in adoption of eLearning in higher education.

He has taken various roles at the University of Wolverhampton including; Head of Quality, Subject Leader and Head of Department.

Academic qualifications

  • PhD University of Huddersfield
  • MRES – Manchester Metropolitan University (BIT)
  • PG Diploma in Management Studies, UWBS
  • PG Certificate in Education, South Thames Polytechnic
  • B.Sc. (Hons) Computer Science with Maths, University of Wales (Swansea)

Teaching interests

  • Operations Management
  • eBusiness/IS
  • Information Management

Professional body membership and roles

Senior Fellow (HEA)

Research interests

Dr Gurmak Singh has published and presented research papers in adoption and diffusion of eLearning in internationally recognised journals and conferences.

His research is situated in the field of HE and innovation management and examines the interaction between human agency and structure. The focus of his research is on the role of strategy, organisational infrastructures, boundary behaviours, locus of control of resources, homogenous and heterogeneous communication channels, social networks and role of management in adoption and diffusion of innovations.

The implications of his research are significant for university executives, managers and academic teaching staff. Dr Singh has also examined the role of IT in different business sectors including telemedicine, and law and accountancy.

His current research project examines the institutional and academic practices that enable or hinder the experiences of international students. The project draws on acculturation models that explain and aid the process of change in higher education.

External academic roles

PG course Coventry University

Business course Leeds Beckett University

Association of International Accountants (Information Management/systems subject expert)

International Editorial Board Member: International Journal of Arts and Science

Reviewer: Journal of Product Innovation Management

Reviewer: Irish Journal of Management

Selected publications

Singh, G. and Hardaker, G. (2014) Barriers and enablers to adoption and diffusion of eLearning: A systematic review of the literature – a need for an integrative approach. Education+Training, 56(2), pp. 105-121.

Singh, G. (2014) Managing Top-Down eLearning Strategy and Bottom-up Culture in the Adoption of eLearning in Higher Education. eLSE, The 10th eLearning and Software for Education Conference, Bucharest, 24-25 April 2014.

Hardaker, G. and Singh, G. (2011) The Adoption and Diffusion of Elearning in UK Universities: A comparative case study using Giddens's Theory of Structuration, Campus-Wide Information Systems, 28(4), pp. 221-233.

Singh, G. (2008) E-Learning: So where did we go wrong? Challenges for Senior Management. In G. Richards (Ed.), Proceedings of World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education 2008, Chesapeake, VA: AACE. p. 4056.

Singh, G., O’Donoghue, J. and Worton, H. (2005) A Study into the effects of eLearning on Higher Education. Journal of University Teaching and Learning Practice, University of Wollongong, 2(1), pp. 13-24.

O’Neill, K., Singh, G. and O’Donoghue, J. (2004) Implementing eLearning Programmes for Higher Education: A Review of the Literature. Journal of Information Technology Education, 3, pp. 313-323.

O'Donoghue and Singh, G. (2003) Higher education - IT as a catalyst for change. On The Horizon - The Strategic Planning Resource for Education Professionals, Emerald MCP UP Limited, 11(3) pp. 23-28.

Singh, G. (2002) The Digital Divide: The challenges ahead. Proceedings of the impact of globalisation on world business in the new millennium. Antalya, Turkey, 20-14 July 2002. International Management Development Association, pp. 178-182.

Singh, G. (2002a) Management of e-learners: implications for practitioners, Learning and Teaching Projects. Change and Development through Innovation and Research, CeLT University of Wolverhampton, pp. 92-95.

Broome, K. and Singh, G. (2001) Size Matters: An Empirical Study in the use of IT by Small and Large Legal Firms. Working Paper series (WP008/01), University of Wolverhampton Management Research Centre.

O’Donoghue, J., Singh, G. and Caswell, S. and Molyneux, S (2001) Pedagogy vs. Techno centrism in Virtual Universities. Journal of Computing in Higher Education, 13(1), pp. 25-46.

Singh, G. and Priola, V. (2001) Long-Distant learning and social networks: An investigation into the social learning environment of on-line students. Proceedings of the 6th Annual Conference of the European Learning Styles Information Network. University of Glamorgan UK, 25-27 June 2001 pp.158-164.

O’ Donoghue, J., Singh, G., Jentz, A. and Molyneux, S. (2000) IT developments and Changes in Customer Demand in Higher Education. Asynchronous Learning Network, 4(1)

Rowley, M. and Singh, G. (2000) The Impact of Telemedicine on Healthcare. Proceedings of the 10th Annual BIT Conference, 1-2 November 2000, Manchester, UK.

Singh, G. (2000) Changing Role of Management Accountants in Development of Information Systems within Local Authorities. Working Paper Series, Wolverhampton Business School. WP006/00

Singh, G. (2000a) E-Commerce: Flying in the Face of Ethics? Proceedings of the Seventh Annual International Conference Promoting Business Ethics, 21-23 September 2000. Ethics: The Guiding Light (2), pp. 598- 603.

Singh, G. (2000b) Investigation of Perspectives held by Information Systems Development Teams. Working Paper Series, Wolverhampton Business School. WP0005/00
Singh, G. and Allison, I. (1999) Information Systems Development Methods and Techniques: their current and future use for designing decision support systems. United Kingdom Academy of Information Systems, University of York, 7-9 April 1999.

Singh, G. and Gilbert, K. (1997) Information Systems Development. Proceedings of the Fifth International Conference of the UK systems Society for Systems for Sustainability; people, Organisations, and Environments. 7-11 July 1997, Milton Keynes, UK. Plenum Press London, pp. 64-80.

Singh, G. (1999) IS Culture Gap: The Stakeholder Perspective. Business Information Technology Management: Generative Future, Manchester Metropolitan University, UK, 3-4 November 1999.