- School of Health and Wellbeing, Administrative Assistant / Deputy Team leader 2012 - 2015
Supervise clerical assistants within the designated team based at the same location, providing training and support. Responsible for ensuring the administrative team’s work is produced to required deadlines and to an acceptable quality, for the academic team.
Deputise to the Team Leader and undertake duties the Team leader carries out including PA to the Associate Dean, supporting suitability/fitness for practice panel, Occupational Health queries and DBS queries.
Diary Management and direct admin support for Heads of Department
Diary management of SAMS system for academic staff cancelling appointments.
Course Committee Officer to the Midwifery Course Management Meetings and manage the WOLF Course Journal, collating correct data for ECQ reviews.
Data collation for Course Committee meetings for reports including recruitment, attrition and employability figures.
Check and process DBS forms and follow up any queries relating to students Occupational Health checks.
Assisting Head of department at Board meetings to collate student tracking information.
Manage and update student tracking data for all adult pre-registration nursing students.
Producing transcripts for previous students.
Undertake servicing of Committees and Boards including organisation and co-ordination of meeting, minute taking, transcribing, circulation of minutes and follow up any actions as appropriate.
Support and collation of data for ECQ or NMC reviews.
Organising and assisting at School events when required e.g. Open Days or course launch events.
Monitor and update absence monitoring for academic staff.
Deal with enquiries and complaints regarding the designated subject area(s) in pre-registration nursing.
Accurate typing of documents, whether from manuscript, revised text or audiotype, using PC based word processor.
Preparation of draft letters
Preparation of high quality presentation material to support proposals, promotional and delivery activities in relation to teaching and other projects.
- Centre for Health and Social Care Improvement, Project Administrator 2011 - 2012
Events organisation and Management which included: arrange food and beverage, order supplies and audio-visual equipment, make travel arrangements, order event signs/make relevant posters, make site visit, Serve as liaison with vendors on event-related matters, Assist with managing on-site production and clean-up for events as necessary, Prepare nametags, materials, notebooks, packages, gift bags, registration lists, seating cards, etc.
Organise Travel and accommodation for Project Members
Service meetings on a regular basis
Liaise with internal and external people regarding the project
First point of contact for any queries or questions
Circulate relevant information to all project members, chase up action points from meetings,
Any general admin work for the project i.e. word processing updating spread sheets, filing, photocopying, producing relevant paperwork.
Working to deadlines and using my own initiative.
- School of Health and Wellbeing, Clerical Assistant 2010 - 2011
Reception duties as required on a rota basis to provide cover for the main reception.
Assist in the process of dealing with the general enquiries received within the School or subject team.
Typing correspondence and various documents
Service Meetings on a regular basis
Photocopying and distribution of materials, Co-ordination of Print room orders
Maintain student records and filing
Assist in the general day to day duties within the office, i.e. answering the telephone, sorting and distributing post.
Provide administrative support to academic staff
Assist at University ceremonies and events such as; preparing and assisting at open days
Planning and preparation for Staff Development Days
Ensure accurate transmission of messages to appropriate members of staff
Check and process CRB applications
Use SITS and Evision systems on a regular basis
Update information onto WOLF system for academics
Use Microsoft Outlook and Microsoft packages on a daily basis
Undertake servicing of Committees and Boards including minute taking, transcribing and circulation of minutes, as appropriate.
Maintenance of School based students’ records and filing
Accurate typing of documents, whether from manuscript, revised text or audiotape, using PC based word processor
Collection and delivery of relevant documents and other material to various University buildings and sites as appropriate
Accurate transmission of messages to appropriate members of staff
- Aimhigher Black Country, Database Mapping Assistant, 2009 - 2010
Reconciliation of course data between printed prospectuses and a curriculum mapping database
Inputting new course records
Maintaining and modifying existing records
Removing course records no longer required
Analysing information within written course provider prospectuses
Configuring and monitoring the appropriate use of available data fields
Filing relevant prospectuses
- Doors and More, Accounts Assistant 2007 - 2009
Calculate sales representative commissions
Book appointments and deliveries for customers
Liaising with customers and suppliers
Day to day administrative tasks (filing, photocopying, faxing etc.)
Dealing with enquiries from customers and suppliers
Creating and designing confirmation letters and other required documentation using Microsoft Word
Creating customer files and recording order details using Microsoft Excel
Raising orders with suppliers
Processing customer payments
Organising delivery diary and scheduling deliveries
Stock check items in company warehouse
- Smart Workwear Ltd, Sales Administrator 2004 - 2006
Valuable experience gained dealing with the public, face to face, telephone, fax and email
Filing and photocopying plus utilising any other
in-house equipment as and when required
General administrative/office duties as specified by my supervisor
Responsibility for chasing orders
Quality checking goods inwards/outwards
Responsibility for packing workwear and company catalogues for delivery