Ms Kimberley Turner

Outreach Administrator

Email address: Phone number: 01902 3709 Location: Walsall Faculty: Faculty of Education Health and Wellbeing School/Institute: Marketing, Resources and Outreach Areas of expertise: Event Organisation, Outreach and Access


I currently work as an Outreach Administrator for FEHW and FoA organising and promoting outreach activities on and off campus and liaising closely with local schools and colleges to support collaborative relationships. I am also a registered validator for Children’s University Trust and regularly validate local learning destinations. I have worked in various roles in University of Wolverhampton in the last 5 years which has enabled me to acquire skills in supervision, presentation, mentoring, budgeting and event organisation and management. I am currently studying BA (Hons) Event and Venue Management and have qualifications in administration and ECDL. I am an enthusiastic, hardworking and reliable person, keen to learn and would be willing to complete any training necessary that would benefit the needs of the company or further my personal development. I have very good communication skills, time management skills and work well alone or part of a team. I am able to adapt and develop skills to be applied to various roles and tasks.

Research interests

Event organisation

Outreach and Access



4 GCSEs including English and Maths       2004

NVQ Level 2 Business and Administration     2010

NVQ Level 3 Business and Administration     2011

OCR Level 2 Word and Text Processing     2010


Qualification currently being undertaken:


BA (Hons) Event and Venure Management

Previous professional experience

  • School of Health and Wellbeing, Administrative Assistant / Deputy Team leader     2012 - 2015

Supervise clerical assistants within the designated team based at the same location, providing training and support. Responsible for ensuring the administrative team’s work is produced to required deadlines and to an acceptable quality, for the academic team.

Deputise to the Team Leader and undertake duties the Team leader carries out including PA to the Associate Dean, supporting suitability/fitness for practice panel, Occupational Health queries and DBS queries.

Diary Management and direct admin support for Heads of Department

Diary management of SAMS system for academic staff cancelling appointments.

Course Committee Officer to the Midwifery Course Management Meetings and manage the WOLF Course Journal, collating correct data for ECQ reviews.

Data collation for Course Committee meetings for reports including recruitment, attrition and employability figures.

Check and process DBS forms and follow up any queries relating to students Occupational Health checks.

Assisting Head of department at Board meetings to collate student tracking information.

Manage and update student tracking data for all adult pre-registration nursing students.

Producing transcripts for previous students.

Undertake servicing of Committees and Boards including organisation and co-ordination of meeting, minute taking, transcribing, circulation of minutes and follow up any actions as appropriate.

Support and collation of data for ECQ or NMC reviews.

Organising and assisting at School events when required e.g. Open Days or course launch events.

Monitor and update absence monitoring for academic staff.

Deal with enquiries and complaints regarding the designated subject area(s) in pre-registration nursing.

Accurate typing of documents, whether from manuscript, revised text or audiotype, using PC based word processor.

Preparation of draft letters

Preparation of high quality presentation material to support proposals, promotional and delivery activities in relation to teaching and other projects.


  • Centre for Health and Social Care Improvement, Project Administrator     2011 - 2012

Events organisation and Management which included: arrange food and beverage, order supplies and audio-visual equipment, make travel arrangements, order event signs/make relevant posters, make site visit, Serve as liaison with vendors on event-related matters, Assist with managing on-site production and clean-up for events as necessary, Prepare nametags, materials, notebooks, packages, gift bags, registration lists, seating cards, etc.

Organise Travel and accommodation for Project Members

Diary Management

Service meetings on a regular basis

Liaise with internal and external people regarding the project

First point of contact for any queries or questions

Circulate relevant information to all project members, chase up action points from meetings,

Any general admin work for the project i.e. word processing updating spread sheets, filing, photocopying, producing relevant paperwork.

Working to deadlines and using my own initiative. 


  • School of Health and Wellbeing, Clerical Assistant   2010 - 2011

Reception duties as required on a rota basis to provide cover for the main reception.

Assist in the process of dealing with the general enquiries received within the School or subject team.

Typing correspondence and various documents

Service Meetings on a regular basis

Photocopying and distribution of materials, Co-ordination of Print room orders

Maintain student records and filing

Assist in the general day to day duties within the office, i.e. answering the telephone, sorting and distributing post.

Provide administrative support to academic staff

Assist at University ceremonies and events such as; preparing and assisting at open days

Planning and preparation for Staff Development Days

Ensure accurate transmission of messages to appropriate members of staff

Check and process CRB applications

Use SITS and Evision systems on a regular basis

Update information onto WOLF system for academics

Use Microsoft Outlook and Microsoft packages on a daily basis

Undertake servicing of Committees and Boards including minute taking, transcribing and circulation of minutes, as appropriate.

Maintenance of School based students’ records and filing

Accurate typing of documents, whether from manuscript, revised text or audiotape, using PC based word processor

Collection and delivery of relevant documents and other material to various University buildings and sites as appropriate

Accurate transmission of messages to appropriate members of staff


  • Aimhigher Black Country, Database Mapping Assistant,     2009 - 2010

Reconciliation of course data between printed prospectuses and a curriculum mapping database

Inputting new course records

Maintaining and modifying existing records

Removing course records no longer required

Analysing information within written course provider prospectuses

Configuring and monitoring the appropriate use of available data fields

Filing relevant prospectuses

  • Doors and More, Accounts Assistant   2007 - 2009

Calculate sales representative commissions

Book appointments and deliveries for customers

Liaising with customers and suppliers

Day to day administrative tasks (filing, photocopying, faxing etc.)

Dealing with enquiries from customers and suppliers

Creating and designing confirmation letters and other required documentation using Microsoft Word

Creating customer files and recording order details using Microsoft Excel

Raising orders with suppliers

Processing customer payments

Organising delivery diary and scheduling deliveries

Stock check items in company warehouse

  • Smart Workwear Ltd, Sales Administrator   2004 - 2006

Valuable experience gained dealing with the public, face to face, telephone, fax and email

Filing and photocopying plus utilising any other
in-house equipment as and when required

General administrative/office duties as specified by my supervisor

Responsibility for chasing orders

Credit Control

Quality checking goods inwards/outwards

Responsibility for packing workwear and company catalogues for delivery

Further information

Risk Assessment Training  2015

Children’s University Validation training  2015

T4 Contributor Training & writing for the web  2013

Change and Me training  2012

Be a great people manager  2012

WOLF Course Journal training  2012

Equality and Diversity Training  2012

DBS Training  2012

ECDL Qualification   2012

Staff Recruitment and Selection Training for Panel Members  2012

Managing Staff Performance Issues  2012

First Aid at Work Certificate (3 days)  2012

Effective Minute Taking  2011

Taking & Writing Minutes for Meetings  2010

Fire Safety Presentation  2009

Assertiveness Skills  2010

Dealing with Aggression  2010