Ms Julie Heydon

Faculty Quality Administrator

Email address: Phone number: 01902 8825 Location: Walsall Faculty: Faculty of Education Health and Wellbeing School/Institute: Faculty of Education Health and Wellbeing Areas of expertise: Quality, Administration


During my career at the university I have developed a wide range of transferable skills which has enabled me to progress into various roles within departments/schools.

I am self-motivated and able to work without direct supervision, goal orientated, eager to learn and excited by new challenges.  I have excellent communication skills both verbally, in writing, over the telephone and face-face.  I deal with confidential / sensitive issues in line with the UoW Data Protection Act and currently communicate effectively with stakeholders at all levels. 

I am able to work within a team environment or individually.  Due to the nature of work I am able to work unsupervised and use my own initiative on decision making and work to deadlines.  I am proactive and effective at seeing an issue and devising an appropriate solution, especially in a busy department where workloads are high and capacity to undertake this is sometimes challenging.


Diploma Hairdressing Management.

NVQ level 4 – Hairdressing.

NVQ Level 4 – Advice and Guidance.

Previous professional experience

Team Leader Nursing, October 2009 to July 2014.

  • Line Management of  Nursing Team Admin team
  • PA to Associate Dean for Resources and Undergraduate
  • Co-ordinate and manage the suitability procedures and collation of evidence to be presented to the Suitability Panel and for referral to the University Fitness for Practice
  • Systems and process relating to students DBS and occupational Health clearance
  • Committee Officer to several school meetings
  • Administration for Principal Lecturers
  • Liaising with internal and external partners

University of Wolverhampton, Primary Partnership Administrator, November 2007 to October 2009.

  • Organising student placements within primary school settings
  • Process of finance payments to school
  • Liaison with Head teachers, school mentors etc
  • Tracking of student placements
  • Collating timesheets from students while out on placement and identifying those students who need to do extra time in placement to allocate outstanding hours.
  • Arrange re-sits for student placements.
  • Taking part in mentor training and briefing for school mentors
  • Arrange mentor briefing for student prior to placements.
  • Arrange 1: 1 pre/post tutorials with university mentors with students.
  • Dealing with crb applications forms and tracking students whose crbs have not been dealt with.
  • First point of contact for any teaching vacancies from schools and pass those details onto final year students.
  • Collating information for newsletter and distribute to partnership schools.
  • Dealing with support or guidance while students are out on placement.
  • Taking part in partnership committee meetings.
  • Dealing with print services for all student handbooks and ensuring that schools receive all relevant documents for each student placement.

KITTS Regional Administrator, November 2003 to November 2007.

  • First point of call for potential beneficiaries to the project, external companies, Partners and internal staff for the project. 
  • Liaison with internal departments and partners for advice and guidance on project queries. 
  • To ensure all appropriate paperwork and systems are in place to meet Claim and Audit requirements
  • To monitor the income and expenditure of the project as well as project outputs and conduct request analysis to highlight trends and any areas of concern.
  • Organise graduate placements to suit companies and graduates in the region.
  • To assist companies with the selection of graduates, arranging placement interviews.
  • To oversee and assist with processing of administration and financial paperwork relating to graduate placement.  In particular working with Finance to ensure companies/graduates are paid promptly.
  • Meet up with graduates and give advice on CV’s and inform them what placements are on offer.
  • To liaise with companies/graduates on a regular basis while on placement and deal with any issues.
  • Prepare monthly and quarterly reports for Government Office, the Project Manager and the Regional KITTS Consortium.
  • To co-ordinate, prepare and organise regional promotional events and presentation events.
  • To organise and attend KITTS Regional Consortium meetings and note any actions or recommendations.

T & S Stores, Secretary/Administrator Assistant, March 2001 to October 2003.

  • Typing of all correspondence from company secretary e.g. minutes, letters, reports, filing etc.
  •  Diaries and arrange meeting for Company Secretary.  
  • Assist Tax Manager with collating of data and assisting with P45 and P11’s.  
  • Liaise with shop mangers on weekly basis for figures. 
  • Submit report to Finance Director on findings.
  • Collating of reports from other departments for monthly report meetings
  • Data Input Clerk

    • Invoice clerk. 
    • Managed two suppliers’ accounts. 
    • Liaised with stores and suppliers on invoices and credit notes.
    •  Input correct information and amount into data system.
    •  Check monthly ledger balances.  

Self Employed

Salon Owner/Hairdresser, March 1994 to October 1999.

  • Stylist/Owner
  • Managed staff - 3 stylists and 3 apprentices
  • Managing the day to day running of salon
  • Stock ordering
  • Regular staff meetings and dealing with staff issues/customer complaints
  • Wages
  • Banking/Cashing up on daily basis
  • Customer Services
  • Motivating staff to take part in hair shows and seminars


  • Stylist
  • Assisting in the day to day running of salon and supervising a team of 12 staff
  • Dealing with staff issues and customer complaints
  • Customer Service
  • Banking/Cashing up on daily basis
  • Opening of shop
  • Assisted with interviewing of staff