Mrs Gillian Maidens

Senior Lecturer in Mental Health Nursing

Email address: Phone number: 01902 518665 Location: Wolverhampton Faculty: Faculty of Education Health and Wellbeing School/Institute: Institute of Health Professions Areas of expertise: Workforce education analysis, dementia education, course design and development, mental health education


During my 30 year career I have worked within a variety of diverse Psychiatric and Social Care Provider settings.  I have also worked at senior management level within a large Mental Health Trust as Risk Manager, followed by Lead Nurse for the Birmingham and Black Country Mental Health Network.  This experience has enabled me to develop an in-depth knowledge about the needs of those with Mental Health difficulties across the life span. I have developed excellent networking skills enabling collaboration with partners to develop bespoke training and specialist programmes. Within my role at the University of Wolverhampton as Senior Lecturer I have experience in designing and facilitating modules within both pre and post registration programmes. 

For the past five years I have specialised and led on various projects relating to  the development of education focusing of care of those with dementia. I have experience in workforce analysis; completing training needs analysis’ in specialist dementia care settings and acute care trusts. I have designed and facilitate Dementia Championship Programmes across a range of health related courses both within the University but also for partner organisations. I am a volunteer with the Alzheimer’s Society and facilitate Dementia Friends sessions as per their requirements.  I also lead on the Universities programme and action plan in collaboration with Dementia Action Alliance to become a dementia friendly organisation.

Research interests

  • Dementia education
  • Working to become a dementia friendly organisation
  • Older adult care

Membership of professional bodies

Nursing and Midwifery Council (NMC)


  • MSc Ageing, Mental Health and Dementia
  • PGCE Certificate (Education)
  • Registered Mental Health Nurse (RMN)
  • Enrolled Nurse (Mental Health)
  • Diploma in Nursing
  • BSc (Hons) Nursing Studies (Generic)

Currently undertaking a Phd with Leeds Beckett University, started Sept 2016, 5 year programme.


  • Presented at Dementia Congres 2012; the implementation of a Dementia Education Programme within an Acute Care Trust.
  • Invited to present at the Private Health Care Sector Dementia Network, 2014.

Previous professional experience

Education Co-ordinator
  • To liaise with Clinicians/Managers across Agencies and Disciplines to develop a Multi-Disciplinary Training Strategy, based on a Needs Assessment to deliver the objectives with the National Service Framework
  • To respond to Training Needs identified through the Risk Management Process of Complaints/Incidents Analysis
  • Responding to Training Needs identified in National Guidelines and Inquiries (e.g. Safer Services Learning the Lessons)
  • Develop and maintain links with the Workforce Development Departments
  • To be active in recruiting Guest Speakers in relation to National and Organisation Development
  • To be actively involved in developing Current Staff Development Programmes.  Assist Managers in developing these, where not in place, ensuring NSF Objectives are within Action Plans
  • Work with service user groups to develop service user involvement on all training initiatives.
  • Be lead person for mental health training for the Strategic Health Authority Network Groups.

Lead Nurse Mental Health Network (secondment)

  • Working with Leads to develop areas of Nursing in line with the national agenda and government policies including NICE Guidelines
  • Working with practitioners at all levels to implement changes in practice, sharing areas of good practice and achievement.
  • Assisting to develop communication links and joint systems of work between different services i.e, police and Mental Health Services Health Visiting and Nursing.
  • Assisting communication between trusts to identify areas in need of improvement, sharing learning and outcomes to develop services
  • Working with Lead Nurses across all trusts within the BBC to develop a learning arena and regular sharing forum, learning from  untoward incidents
  • Developing and facilitating a BBC wide approach to Suicide Reduction.  

Risk Manager

  • To co-ordinate, facilitate and chair the work of the Directorate Risk Action Group and provide monthly/quarterly reports to the Directorate Clinical Governance Board and DRAG – providing monthly reports re: incidents to DRAG.
  • Liaison with Health and Safety Committee, Security Forum, Patient Satisfaction Forum, The Coroner, and PCT Risk Management Steering Group and provide appropriate feedback – devise action plans to ensure directives from these groups are completed.
  • Collate information regarding incidents and issues related to care and practice, prepare chronologies and identify relevant issues for the CIAG and DRAG.
  • Develop and maintain the Directorate Risk Management Register.
  • Advise staff in preparing scored risk assessments and advise and support staff on the development of departmental risk management plans.
  • Liaise with, inform and support the PCT Risk Lead in the reporting of serious untoward incidents to Birmingham and Black Country Health Authority.
  • Participate in the Manager on Call Rota
  • Attend and provide advise and information to the Police Liaison Meeting.
  • Attend as an active member to the Regional Network Groups.
  • Support the implementation of the National Suicide Strategy