6 Things To Help You Prepare For Canvas

1. All staff can access Canvas training

All face-to-face and online Canvas training is available to book on to via Organisational Development. This is also where you will find the 'Canvas Quick Start' eLearning module.

Online self-help training resources can be found at the following links:

The full Canvas training programme can be found on the Canvas Staff Training page.

2. You can book time with a Digital Ambassador

Four Digital Ambassadors are rotating around Faculties and campuses to provide staff with "at-elbow" guidance. If you have attended Canvas training or have an idea of something you want to do in Canvas and feel you would benefit from some extra guidance, please contact the Digital Ambassadors with a brief description of what it is you'd like to discuss and a proposed date, time and location.

3. Canvas Support is available 24-7-365

If you need help with using Canvas, e.g. "How do I ...?", please contact Canvas Support via the ‘Help’ button located on the left-hand menu within Canvas. Canvas Support is provided by Canvas employees (the experts) and is available 24 hours a day, 7 days a week, 365 days a year via written and video guides, live chat, a designated UK Freephone number and an international number (charged at local rate).

4. A clear front page and consistent structure are essential

Feedback from early adopter staff and students, as well as discussions with other institutions using Canvas has outlined the importance of having a clear useful front page on each Canvas course and a consistent structure across Canvas courses delivered in the same degree programme. Together they support students effectively and successfully with their learning by providing familiarisation of where key information and activities are stored.

Additional resources to help you develop your Canvas course(s) can be found on the Getting Ready for Canvas page.

5. Complete the following so that students can see your Canvas course(s)

Please follow the below checklist to ensure that your students can see and access your Teaching Canvas course(s):

  1. Check that your Canvas course is associated with a SITS module. To ensure that your module is accessible to your students, the Canvas course needs to be associated with a SITS MAV/iteration. We have been working with Faculty Academic Support Administrators (ASAs) to make sure that your Canvas courses are correctly associated with SITS. If your Canvas course has the academic year and iteration appended to the title, e.g. (2017/18) [SEM1 UM1], this means it is now associated. If your Canvas course has not been associated or has been incorrectly associated, please contact your Faculty ASA with the correct MAV/iteration information.

  2. Check that your Module Guide is available in your Canvas course. If your Canvas course is associated with a SITS module, the Module Guide information available in e:Vision will automatically appear in your Canvas course. You can check this by clicking on the 'Module Guide' item on your Course Menu. If your Module Guide has references to WOLF, please update these to Canvas in e:Vision via the 'Module Guide Launch'.

  3. Publish your Canvas course. Once your Canvas course is populated and associated, you need to publish it to make it available to your students. Instructions on how to do this can be found in the 'How do I publish a course?' Canvas Guide.

  4. Ensure that your students have completed their enrolment and module registration in e:Vision. Even if your Canvas course has been populated, associated and published, students will not be able to access it until they have completed their enrolment and module registration in e:Vision. If students experience problems logging in or have forgotten their password, they will need to contact the ITS Service Desk on ITSupport@wlv.ac.uk, extension 2000 from a University telephone or +44 (0) 1902 32 2000 from a telephone outside the University.

6. Support for students

A Student Help and Guidance Course has been created which breaks down some of the key areas that students will need to know in order to help them navigate and use Canvas for their studies. Included in the course are three introduction videos for new, returning and partner/distance learning students. Students and staff can access the course via the ‘Help’ button located on the left-hand menu within Canvas.

To support academic staff during their initial lectures, a Canvas First Lecture Slide (Powerpoint 1,049k) has been created which is intended to assist you when talking to your students about Canvas.

During September, Canvas Awareness Sessions took place in Faculties and Departments. These were designed to provide anyone in a student facing role with key information about myWLV and Canvas to help them with any questions/issues they may get. You can find a copy of the presentation used at these sessions here, Canvas Awareness Presentation (Powerpoint 4,233k). In addition, nominated staff in student facing and supporting roles have been given access to the Student Enrolment Registration Checker (PDF 239K, Downloads file) to help diagnose University specific Canvas queries regarding access to Canvas and Canvas courses.