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Website Accessibility Statement

This website is run by the University of Wolverhampton. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

We know some parts of this website are not fully accessible:

  • older PDF documents are not fully accessible to screen reader software
  • live video streams may not have captions

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please email ssw@wlv.ac.uk.

We’ll consider your request and get back to you within 10 days.

If you cannot view the map on our , call or email us at enquiries@wlv.ac.uk for directions.

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact enquiries@wlv.ac.uk, who will raise it with the relevant team.

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Many of our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

If you would like to book an interpreter for your visit, you can contact us at supportcoordination@wlv.ac.uk.

The University of Wolverhampton is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

The content listed below is non-accessible for the following reasons.

Non compliance with the accessibility regulations
  • Some images don’t have a suitable text alternative, so the information in them isn’t available to people using a screen reader. This doesn’t meet WCAG 2.1 ‘A’ success criterion 1.1.1 (non-text content). We plan to add text alternatives for all images by December 2020. When we publish new content, we’ll make sure our use of images meets accessibility standards.
  • Some areas of the site continue to use text represented as images. This doesn’t meet WCAG 2.1 ‘AA’ success criterion 1.4.5 (images of text). We plan to recreate these images as accessible images/content by March 2020. When we publish new images, we will make sure we use accessible content.

The site also contains a range of third party content and functionality. This may direct you to a related service, or partner we work with, where we are not responsible for the accessibility of this content. 

Content that’s not within the scope of the accessibility regulations
PDFs and other documents

Many of our older PDFs and Word documents do not meet accessibility standards - for example, they may not be structured so they’re accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2.

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By December 2020, we plan to either fix these or replace them with accessible HTML pages.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix the option to download a PDF version of our prospectus – which can also be ordered in paper format.

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

Live video streams do not have captions. This fails WCAG 2.1 success criterion 1.2.4 (captions - live).

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

Online maps

We will try and ensure online maps are as accessible as possible, but online maps are currently exempt from meeting the accessibility regulations.

This website was last tested on 16 December 2019. The test was carried out University of Wolverhampton, tendered agencies and University staff using a range of automated tools and manual checks.

As our website contains thousands of pages, we selected a sample of pages to test based on their visibility to the user, average use, and template. We tested the following pages as they contain our main features used across the site: