Guide to reporting an incident
This guide has been designed to provide information on the University’s incident reporting process.
The University is committed to fostering a respectful, inclusive and safe environment for everyone. There are different routes for raising concerns, depending on the nature of what has happened.
Please read the information below before submitting a report to ensure that your concern reaches the right specialist team.
Please note that this process is for non-emergency reports. Security can be reached at any time at the following:
- General Enquiries: Internal: 2106 External: 01902 322106
- In an Emergency: Internal: 5555 External: 01902 322106
If you are in immediate danger, then please call 999 for the police
We want everyone in our community to feel confident about asking for help and reporting unacceptable behaviour.
There are two main ways to tell us about a concern:
1. Safeguarding or Serious Misconduct Concerns
If your concern involves behaviour that may present a risk of harm to yourself or another person, please contact the Safeguarding Team instead of using this Equality, Diversity and Inclusion (EDI) form.
This includes, for example:
- Sexual assault or sexual harassment
- Domestic abuse or violence
- Stalking (in person or online)
- Controlling or coercive behaviour
- Physical violence or threats of harm
Report to Safeguarding:
Use the Safeguarding Referral Form or email safeguarding@wlv.ac.uk.
If your concern relates to:
- Bullying or discrimination
- Micro-aggressions
- Hate incidents or hate crime (where there is no immediate risk of harm)
- Harassment, exclusion, or barriers to inclusion in study or work.
You can use this EDI Reporting Form to tell us about your experience.
These reports help the University understand where improvements are needed, identify trends, and strengthen our inclusive culture.
Reports submitted here are reviewed by the EDI Team and, where appropriate, may be shared with other departments (e.g., HR or Student Casework) to support follow-up or thematic analysis.
The University treats all information shared through this form with care and sensitivity. However, confidentiality is not absolute.
If your report suggests there may be a risk of harm – for example, indications of abuse, violence, harassment, stalking, or other safeguarding concerns – the University has a legal and ethical duty to share relevant details with the Safeguarding Team.
This ensures the right team can act promptly to protect your safety and wellbeing.
Information will only be shared on a strict need-to-know basis, in line with:
- The Safeguarding Policy
- The Sexual Misconduct & Harassment Framework
- The UK GDPR (Articles 6 and 9) where sharing is necessary to protect someone’s vital interests or to meet our legal and public-interest duties.
If your report does not involve safeguarding risk, it will remain within the EDI Team and may be shared with relevant University departments solely for equality and culture monitoring.
You may choose to report with your name or anonymously:
- If you share your name, a member of the EDI Team may contact you to clarify details or discuss available support routes.
- If you report anonymously, the University may be unable to respond directly but will use the information to identify trends and inform prevention work.
Anonymised data may be reviewed by the University’s Equality and Diversity Committees to understand experiences and patterns across our community.
Please note that anonymised data does not represent proven or investigated cases – it is used only for awareness and improvement purposes.
All data is stored securely in line with the University’s Data Protection Policy and retained only for as long as necessary to support analysis and reporting.
You can access staff wellbeing, counselling, and support services at:
Staff Support and Wellbeing – University of Wolverhampton
This page includes links to:
- The Employee Assistance Programme (EAP)
- Occupational Health
- Trade Union support
- Specialist advice on equality, dignity at work, and wellbeing
You can find a range of student life and wellbeing services at:
Student Life and Support – University of Wolverhampton
Support includes:
- Mental Health and Wellbeing
- Money Support
- Support to Study
- Accessibility, Disability and Inclusion