Protect your password 

  • Never share your login passwords with anyone else (for emails/websites etc)
  • Always password protect your Wi-Fi connection
  • If you write passwords down – keep them somewhere safe
  • If you suspect that your password has been compromised get it changed immediately
  • Use strong passwords made up from a combination of numbers, lower and upper case letters and ideally at least 8 characters long. For example: W01verHampt0n1
Avoid prying eyes
  • Carefully select the space where you are going to write to your counsellor – are you being overlooked?
  • Never leave your computer while you are logged on.
  • Ensure the computer you use is protected against attacks from viruses/hackers/spyware etc and has a firewall in place (University computers have these as standard, they are regularly monitored and updated).
  • Delete your browsing history, cookies and temporary files, especially if using a shared computer. (Also, this helps them to work faster).
  • Delete unwanted emails. To make a permanent copy paste it to a word document and password protect it.
  • IT services can help with addressing these problems. Visit their web pages where they have some useful tips. LINK to IT Service’s help pages

Respect yourself and others

  • It is important to respect the counselling relationship and not post information on the internet about your counselling communications. (This forms part of our ‘contract’).
  • In general, think very carefully about what you choose to post on the internet including social networking sites, as once it is in the public domain you could leave yourself open to claims of defamation, bullying or harassment.
  • Be aware that your online behaviour may be considered as bringing the University into disrepute and action may be taken against you.