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Trouble Paying?

If you have received an invoice via email from the University or are having any other money worries, don’t panic there may be help available to you.

What to do if you have received an invoice for tuition fees you weren’t expecting

  • You thought SFE were paying
    Contact SFE to find out what the problem is. If you need help with this go to MX  or Walsall Student Centres.

  • You thought you had set up a direct debit/instalment plan
    Contact the finance department by logging an e:Vision helpdesk query or emailing incomesection@wlv.ac.uk

  • You thought you were being sponsored
    Contact your sponsor requesting an official letter confirming how much they are contributing towards your fees & hand it in to your Student Centre.

If you received an invoice you were expecting but now can’t pay because

  • You had set up an instalment plan but there is now not enough money in the account
    Contact the finance department by logging an e:Vision helpdesk query or emailing incomesection@wlv.ac.uk

  • The person/company who had agreed to pay the fees can no longer do so
    Log an e:Vision Helpdesk call via the Help & Contacts tab or pop into your Student Centre to get them to change the information on your account & to also find out your options now you are self-funding  

You have received an invoice but it is for the incorrect amount

Log an e:Vision Helpdesk call via the Help & Contacts tab or pop into your Student Centre to get them to look into it

You have received an invoice for library fines

Any invoice you receive regarding library fines will specify the books still outstanding or any late fines you might have accrued.

You can simply return any items to any Learning Centre (Harrison in MD building on City Campus, in the Performance Hub at Walsall) and your fine will be reduced accordingly.

If you have any queries regarding this invoice then please contact Sandra Carter on S.M.Carter@wlv.ac.uk or telephone (01902) 518779

To make a payment you can either ring (01902) 321230 to pay by card quoting the invoice number & your student number or you can pay by cheque making sure you put your student number & the invoice number on the back.  You make it payable to "University of Wolverhampton" and send it to:

PO Box 4018
Finance Department
Wolverhampton
WV1 1WF

You have received an invoice for accommodation fees

You can set up a direct debit to pay your accommodation in 3 instalments.

If you have any queries regarding ourinvoice then simply log an e:Vision Helpdesk call via the Help & Contacts tab.

You can pay either online via https://epayments.wlv.ac.uk/open or with a card over the phone via (01902) 321230, directly into our bank account 80970905 sort code 209778 or by cheque making sure you put your student number & the invoice number on the back.  You make it payable to "University of Wolverhampton" and send it to:

PO Box 4018
Finance Department
Wolverhampton
WV1 1WF 

You need to pay for photocopying

You can physically put coins in a meter in your Learning Centres (Harrison in MD building on City Campus, in the Performance Hub at Walsall) or at the Cashiers counter in MX.  You can also top-up online with a minimum card payment of £5 via www.wlv.ac.uk/pcounter

You are eligible for statutory funding but are having difficulties getting it sorted

You are a UK/Home student having problems with Student Finance England (SFE)

Please don't sit at home pulling your hair out! You can come in to MX  or Walsall Student Centres with your SFE information and we can ring them with you to sort out or clarify any issues.

 

You are an EU student having problems with Student Finance England (SFE) where your tuition fees loan is concerned

The most common problem is accidentally applying on the incorrect form.  As an EU student you are only eligible for the Tuition Fees Loan for which evidence will be required.  As a new student you will need to fill out the EU14N form, if you are a continuing student then you need the EUPR1A form


SFE also have two useful factsheets that will aid in your applications - a list of EVIDENCE to send with your application - eg proof of identity or income and a CERTIFIER checklist for the person who verifies your evidence to sign.