Renewing

Ways to renew

You can renew your items in My Account. There is a button link on most of our web pages so you can easily find it. You will need to know your borrower number and PIN to log in.

You can also contact Learning Cenre Direct on  01902 321333 or 0845 408 1631, or email

If you are in a Learning Centre you can renew using the Self-service machines.

Please check and make a note of the due dates when you renew.

We will normally send a reminder to your university email address the day before your books are due back.

If you are not receiving these reminders, please ensure emails from are not going to your junk mail folder. You can find instructions for doing this in Office365 here. To ensure no email from a University address goes to your junk mail, simply add 'wlv.ac.uk' as a Safe Sender.

Non renewable items

The following items cannot be renewed and must be returned to the Learning Centre by their due date:

  • Short loans
  • Part-time short loans
  • Inter-library loans
  • Items that have been reserved by another borrower

Why can't I renew?

You may not be able to renew items when:

  • the item has been reserved by another borrower
  • you have an outstanding fine of more than £25
  • your items are more than 28 days overdue
  • your ID card has expired
  • you have tried to renew the item more than 99 times

If you have any trouble renewing, please contact Learning Centre Direct as soon as possible.