What are the other networks?

There are also two other networks available in most parts of the University:

wlvstaff

This is for University-owned laptops. It gives them the same access to University services as desktop systems connected to the University wired network. Non-University devices can connect, but will get the same experience as if they used eduroam. For most people the main difference will be that My Documents is not your University Personal Storage.

wlvphone

This is for University-owned Cisco wireless phones.

It is set up to give them the best service possible, and other devices can't connect to it.

Connecting to wlvstaff

Advice for staff on connecting a University owned laptop to the University wireless network.

The staff wireless network is wlvstaff, which is a secure network that offers access to the same facilities as a secure staff desktop.

To connect to wlvstaff:

  1. We will configure the network for your laptop when it arrives. If that doesn't happen, please contact the IT Service Desk (01902 322000 or internal 2000) with your laptop’s ITR number. To find this – right click on My Computer, select Properties, then Computer Name. Once that’s done…
  2. Make a wired connection to a staff network outlet in the University (e.g. in your office).
  3. Log in using your University IT  username and password.

Staff cannot connect a University owned laptop to wolfradiolan (the unsecured student network) without intervention from IT Services, so please contact the IT Service Desk on ext. 2000 (external 01902-322000) if you need to do this.

To minimise the risk of problems when switching between the University wired and wireless networks, we recommend you follow the guidelines below.

Before you switch the laptop on, decide whether you will be using the wired or wireless network. If using a wired connection you should ensure that wireless is turned off.  If using a wireless connection you should ensure that the network cable is removed. 

Switching from wired to wireless network

  1. Save your work.
  2. Either shutdown the laptop, or set it to stand-by or hibernate.
  3. Disconnect the network cable.
  4. Switch the laptop on.
  5. Logon to the laptop using your standard IT username and password. 
  6. Turn wireless on, (there's usually a switch at the side or front with the wireless icon on it, with a light indicating if it is on)
  7. Connect to ‘wlvstaff’.

Switching from wireless to wired network

  1. Save your work.
  2. Turn wireless off (there's usually a switch at the side or front with the wireless icon on it, with a light indicating if it is on, OR with the use of the function keys).
  3. Either shutdown the laptop, or set it to stand-by or hibernate.
  4. Connect network cable for the required network.
  5. Switch the laptop on.
  6. Logon to the laptop using your standard IT username and password.

Notes:

  • Be aware that if you put your laptop into stand-by, you could lose data from any open files if the battery goes before you start it up again.
  • Putting your laptop into hibernation writes the current state of your files temporarily to disk, so you shouldn't lose any data if the battery goes.