Connecting to eduroam

eduroam logoThis is a network for staff and students in most UK HE and FE institutions, including of course our own. It needs credentials when you connect to it, like a home wireless router. However, instead of a single password for anyone who uses it, it wants your assigned username and password. Not all devices can connect to this sort of network - for example, most games consoles can't. 

The eduroam network requires that you authenticate when you connect, as a home router does. However, in a large organisation it is impractical and insecure for everyone to share a single network password, so eduroam uses your IT account and password, using a system called WPA2-Enterprise authentication. There are different ways of setting it up on different devices.

These are the most common ones:

University managed Windows laptop

The settings required to access eduroam are set automatically, but you must connect the laptop to the wired network at least once to get them installed. To check if this has already happened, click Start, then select Control Panel, followed by Network and Sharing Center, then click on Manage wireless networks. If an entry for eduroam appears in the list, then it is ready for use. If not, contact the IT Service Desk on ext. 2000 (01902 322000).

Non-managed Laptops

eduroam installations are available for Windows, Linux, Mac OS X and Apple iOS devices.

  1. Go to the Eduroam CAT tool page. Click the download your eduroam installer button.
  2. It will ask you to pick the organisation you belong to, so select University of Wolverhampton.
  3. It will show you a list of different types of system. Download and save the installer for your system.
  4. Run the installer. On Linux systems the installer is a script, and you will need to change the properties to make it executable.
  5. When asked for your username and password, type in your University IT email address and your IT account password.

You can now join the eduroam network.

Mobiles and Tablets

Follow these simple steps to connect to eduroam:

  1. Select the eduroam wireless network on your device
  2. For Identity/Username - enter your University IT email address (eg. newuser@wlv.ac.uk)
  3. For Password - enter your IT account password
  4. Click Connect.
  5. Accept the Certificate - check that it is either NAP1 or NAP2.unv.wlv.ac.uk

 You should now be connected to the eduroam network.

Issues connecting to eduroam?

If you are having issues connecting to eduroam - you may need to forget the other University wireless networks on your device such as wlvstaff, then try connecting again to eduroam.

If this does not resolve your issue, please log a service desk call by contacting IT Services on extension 2000.