This is a network for staff and students in most UK HE and FE institutions, including of course our own. It needs credentials when you connect to it, like a home wireless router. However, instead of a single password for anyone who uses it, it wants your assigned username and password. Not all devices can connect to this sort of network - for example, most games consoles can't.
The eduroam network requires that you authenticate when you connect, as a home router does. However, in a large organisation it is impractical and insecure for everyone to share a single network password, so eduroam uses your IT account and password, using a system called WPA2-Enterprise authentication. There are different ways of setting it up on different devices.
These are the most common ones:
The settings required to access eduroam are set automatically, but you must connect the laptop to the wired network at least once to get them installed. To check if this has already happened, click Start, then select Control Panel, followed by Network and Sharing Center, then click on Manage wireless networks. If an entry for eduroam appears in the list, then it is ready for use. If not, contact the IT Service Desk on ext. 2000 (01902 322000).
eduroam installations are available for Windows, Linux, Mac OS X and Apple iOS devices.
You can now join the eduroam network.
Follow these simple steps to connect to eduroam:
You should now be connected to the eduroam network.
If you are having issues connecting to eduroam - you may need to forget the other University wireless networks on your device such as wlvstaff, then try connecting again to eduroam.
If this does not resolve your issue, please log a service desk call by contacting IT Services on extension 2000.