Exchange on Apple Macs

Exchange 2010 set up on Apple Macs using Office/Outlook 2011

  • MS Office 2008: Entourage has no functionality (user must use OWA or install update instead)
  • MS Office 2011: Full functionality.

If you are unable to upgrade to MS Office 2011 for Mac, and you don't want to use OWA, you will have to install an update called “Microsoft Entourage 2008 for Mac, Web Services Edition downloadable from Microsoft.

Once installed you need to change the server settings to to connect.

Obtain Office 2011 for Mac

Staff can request a loan copy of MS Office 2011 for the Mac for their University owned/purchased Mac to install themselves by logging a call with the IT Service Desk on ext. 2000 or by contacting the IT Asset Manager, Lisa Rowley.

For personal or home use, staff can purchase a copy from our Home Use Program.

Set up Outlook 2011 with Exchange 2010

  • Start Outlook

If it is the first time it has run you'll see the option to Add Account as below:

If not, select Outlook > Preferences, then Accounts.

  • The following window will open:

  • On this Add an Account screen, select Exchange Account and the following window should be displayed:

  • Enter the following details as shown in the window below:
    • your University email address
    • IT Account User name, i.e. in****
    • Password

  • Select Add Account.
  • Your details should then be displayed as in the window below:

  • Outlook will now connect and synchronize with the Exchange server.
  • Close the Accounts window.

University Directory Setting

If you import your old email account from Entourage you may find that you can't look up University directory entries. You can add the required setting manually by going to Accounts then select the Advanced button at the bottom right.

In the Directory service box enter and select OK.