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Mail

Frequently Asked Questions

Can I get mail notifications?

Not for the initial release although this is an area we hope to develop for future releases.

Can I add a personal account?

No. You can set up forwarding from your personal account through to your University student email account and then these will show up in myWLV Mail.

Contact Us

  • For any issues with mail, please contact the ITS Service Desk

Contacting the ITS Service Desk

The Service Desk contact details and opening times are:

Service Desk Phone Number: ext. 2000 internally, or (01902) 32 2000 externally.

Log your fault or request via email: itsupport@wlv.ac.uk 

Your fault or request will be logged automatically and you will receive an automated email which includes your reference number.  Please ensure that you include your username and an outline of your request you are making or the fault you are reporting. 

Term-time Opening Hours: Monday – Friday, 8:00am – 7:00pm

Vacation Opening Hours: Monday – Friday, 8:00am – 5:00pm