Keeping our key business systems up and running, e.g. SITS and E-vision.
Providing direct application support (where appropriate), technical support for underlying software and liaison with external suppliers’ support efforts. We also look after a number of servers supporting University administrative and academic functions. The level of support provided is by agreement with the system owner.
This service relates to all Business Applications used by University Faculties and Departments as outlined below:
|Business Application||Business Owner|
|Kinetic (KX) - Accommodation System,
Conferencing, Catering, Residential Management & Marketing
|OPAC / TALIS||Learning Information Services|
|Service Now||IT Services|
|BACS (Bankers Automated Clearing Service)||Finance|
|SITS/E-Vision - Student Management Systems||Registry|
|TALIS||Learning Information Services|
|University Website||Marketing and Communications|
|Canvas- the virtual learning environment||College of Learning and Teaching (CoLT)|
|Qmark - computer aided assessment||College of Learning and Teaching (CoLT)|
|PebblePad e-Portfolio||College of Learning and Teaching (CoLT)|
Please contact the IT Service Desk on (01902) 322000 or extension 2000.