New Starters

New Starters

Welcome to IT Services

IT Services provide and manage all University computers and computing services. We can help you to make best use of them, and this page will help you get started with using IT here.

If you are a member of staff, please visit Introduction to the IT Facilities and Services

What first?

  • Your IT Account will be activated during enrolment.

What's the email system and where do I save my files?

Where are the computers and what software is on them?

How do I use my own computer to access University IT services?

Where do I get help with using IT? 

Online resources

  • IT Self Help site - advice on using the University's IT facilities and learning materials for the software used here.  

University staff 

  • The IT Service Desk on ext 2000 internally, or 01902-322000 externally.
  • Staff in Learning Centres.
  • Helpdesk in MI101 in the Technology Centre on City Campus.
  • Tutors for advice regarding specialist school software or WOLF content.

How do I keep safe online?

 

Date: March 2014